Tramaine Young
Red Oak
Summary
Detail-oriented professional skilled in customer service and problem resolution. Proven ability to drive revenue growth and exceed all financial objectives. Team player whom has a proven track record of achieving superior financial results.
Overview
27
27
years of professional experience
Work History
Independent Operator
Avis Car Rental Akron Canton Airport
Canton
04.2024 - 11.2025
- Managed a fleet of 350-500 rental vehicles
- Oversaw all rental operations of the 5th largest car rental business in the State of Ohio
- Conducted daily inventory reporting
- Hired and trained all employees and staff
- Worked directly with the airport manager to ensure counter sales and operational objectives were achieved
Independent Operator
Avis Car Rental
Odessa
10.2016 - 04.2024
- Oversaw all day to day operations of this rental car site
- Hired and trained all staff
- Marketed rental car services to local shops and businesses
- Ensured location achieved all financial objectives
Store Manager
Avis Car Rental
McKinney
05.2016 - 10.2016
- Hired and trained all staff
- Promoted counter sales and customer service to the front counter staff
- Ensured location's facility and image were well above company standards
- Helped clean and transport cars to the Mckinney private FBO's
Senior Airport Manager
Advantage Car Rental
Dallas Ft. Worth Airport
06.2013 - 05.2016
- Worked directly under the leadership of the regional manager
- Managed a rental fleet of 575 rental cars
- Managed all day to day operations at this high volume airport facility
- Worked directly with vendors to ensure all bills and expenses were paid promptly
- Helped to in fleet new vehicle deliveries and prepared sold vehicles to be taken to the local auction
Operations Manager
Dollar Thrifty Automotive Group
San Antonio
08.2010 - 05.2013
- Trained front desk staff on proper counter sales techniques and verbiage
- Monitored bus routes and worked with bus drivers to improve customer wait times
- Worked directly with the General Manager to ensure rates were competitive with the competition
Store Manager
Thrifty Car Rental
Plano
04.2007 - 08.2009
- Worked directly under the guidance of the city manager
- Managed a rental fleet of 125 rental vehicles
- Hired and Trained all location's staff
Manager's Assistant
Enterprise Rent-A-Car
Arlington
03.2006 - 01.2007
- Worked directly under the branch manager to ensure location was profitable
- Assisted customers with their car rental needs
- Met sales quotas set by upper management
Rental Sales Agent
Avis Car Rental
Dallas Fort Worth Airport
08.1998 - 05.2005
- Prepared vehicles for rental
- Assisted customers with their car rental needs
- Answered counter phones within a timely manner
- Met sales quotas set by management
Education
Bachelor of Science - Social Sciences
The University of Texas At Arlington
Arlington, Texas, TX08-2010
Associate of Arts - Business Management
Tarrant County College
Fort Worth, TX08-2005
Skills
- Safety compliance
- Problem resolution
- Quality assurance
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Logistics management
Accomplishments
Top Performer Award 2023 Sales Yield
Timeline
Independent Operator
Avis Car Rental Akron Canton Airport
04.2024 - 11.2025
Independent Operator
Avis Car Rental
10.2016 - 04.2024
Store Manager
Avis Car Rental
05.2016 - 10.2016
Senior Airport Manager
Advantage Car Rental
06.2013 - 05.2016
Operations Manager
Dollar Thrifty Automotive Group
08.2010 - 05.2013
Store Manager
Thrifty Car Rental
04.2007 - 08.2009
Manager's Assistant
Enterprise Rent-A-Car
03.2006 - 01.2007
Rental Sales Agent
Avis Car Rental
08.1998 - 05.2005
Bachelor of Science - Social Sciences
The University of Texas At Arlington
Associate of Arts - Business Management
Tarrant County College