Tramaine Young
Red Oak
Summary
Detail-oriented professional skilled in customer service and problem resolution. Proven ability to drive revenue growth and exceed all financial objectives. Team player whom has a proven track record of achieving superior financial results.
Overview
27
27
years of professional experience
Work History
Independent Operator
Avis Car Rental Akron Canton Airport
Canton
2024.04 - 2025.11
- Managed a fleet of 350-500 rental vehicles
- Oversaw all rental operations of the 5th largest car rental business in the State of Ohio
- Conducted daily inventory reporting
- Hired and trained all employees and staff
- Worked directly with the airport manager to ensure counter sales and operational objectives were achieved
Independent Operator
Avis Car Rental
Odessa
2016.10 - 2024.04
- Oversaw all day to day operations of this rental car site
- Hired and trained all staff
- Marketed rental car services to local shops and businesses
- Ensured location achieved all financial objectives
Store Manager
Avis Car Rental
McKinney
2016.05 - 2016.10
- Hired and trained all staff
- Promoted counter sales and customer service to the front counter staff
- Ensured location's facility and image were well above company standards
- Helped clean and transport cars to the Mckinney private FBO's
Senior Airport Manager
Advantage Car Rental
Dallas Ft. Worth Airport
2013.06 - 2016.05
- Worked directly under the leadership of the regional manager
- Managed a rental fleet of 575 rental cars
- Managed all day to day operations at this high volume airport facility
- Worked directly with vendors to ensure all bills and expenses were paid promptly
- Helped to in fleet new vehicle deliveries and prepared sold vehicles to be taken to the local auction
Operations Manager
Dollar Thrifty Automotive Group
San Antonio
2010.08 - 2013.05
- Trained front desk staff on proper counter sales techniques and verbiage
- Monitored bus routes and worked with bus drivers to improve customer wait times
- Worked directly with the General Manager to ensure rates were competitive with the competition
Store Manager
Thrifty Car Rental
Plano
2007.04 - 2009.08
- Worked directly under the guidance of the city manager
- Managed a rental fleet of 125 rental vehicles
- Hired and Trained all location's staff
Manager's Assistant
Enterprise Rent-A-Car
Arlington
2006.03 - 2007.01
- Worked directly under the branch manager to ensure location was profitable
- Assisted customers with their car rental needs
- Met sales quotas set by upper management
Rental Sales Agent
Avis Car Rental
Dallas Fort Worth Airport
1998.08 - 2005.05
- Prepared vehicles for rental
- Assisted customers with their car rental needs
- Answered counter phones within a timely manner
- Met sales quotas set by management
Education
Bachelor of Science - Social Sciences
The University of Texas At Arlington
Arlington, Texas, TX2010-08
Associate of Arts - Business Management
Tarrant County College
Fort Worth, TX2005-08
Skills
- Safety compliance
- Problem resolution
- Quality assurance
- Effective communication
- Attention to detail
- Time management
- Conflict resolution
- Logistics management
Accomplishments
Top Performer Award 2023 Sales Yield
Timeline
Independent Operator
Avis Car Rental Akron Canton Airport
2024.04 - 2025.11
Independent Operator
Avis Car Rental
2016.10 - 2024.04
Store Manager
Avis Car Rental
2016.05 - 2016.10
Senior Airport Manager
Advantage Car Rental
2013.06 - 2016.05
Operations Manager
Dollar Thrifty Automotive Group
2010.08 - 2013.05
Store Manager
Thrifty Car Rental
2007.04 - 2009.08
Manager's Assistant
Enterprise Rent-A-Car
2006.03 - 2007.01
Rental Sales Agent
Avis Car Rental
1998.08 - 2005.05
Bachelor of Science - Social Sciences
The University of Texas At Arlington
Associate of Arts - Business Management
Tarrant County College