Summary
Overview
Work History
Education
Skills
Timeline
Generic

Trampus Grissett

Miami,FL

Summary

Dynamic Asset Protection Specialist with extensive experience at Target, skilled in video monitoring and incident reporting. Proven track record in reducing inventory shrinkage through strategic planning and fostering a culture of accountability. Adept at team training and building strong relationships, enhancing security measures while ensuring a safe shopping environment.

Overview

8
8
years of professional experience

Work History

Asset Protection Specialist

Target
09.2023 - Current
  • Ensured compliance with federal, state, and company regulations regarding workplace safety and loss prevention.
  • Reviewed CCTV and audited EAS and exception reports to identify dishonest activity, theft and fraud.
  • Assisted in the hiring and training of new asset protection team members, ensuring a consistent level of excellence across all personnel.
  • Coordinated emergency response plans during crisis situations such as natural disasters or power outages, ensuring minimal disruption to business operations while maintaining employee safety.
  • Maintained a professional demeanor when interacting with customers, employees, and law enforcement officials during investigations or incidents.
  • Developed strong working relationships with store employees, fostering a culture of accountability in protecting company assets.
  • Led physical security and safety culture through training and by promoting safe and secure standards.
  • Partnered with local law enforcement agencies to address external theft and promote a secure shopping environment for customers.
  • Reduced inventory shrinkage through strategic planning and diligent monitoring of high-risk areas.
  • Collaborated with management to develop and implement effective theft-deterrent policies and procedures.
  • Maintained accurate records of all incidents, ensuring proper documentation for future reference and analysis.
  • Enhanced asset protection by implementing advanced security and surveillance systems.
  • Leveraged surveillance and intelligence-led tactics to foster safety and security while minimizing company loss.
  • Reviewed security footage regularly as part of daily responsibilities to detect any suspicious activities requiring further investigation.
  • Utilized data analysis tools to identify trends in theft activity, enabling proactive measures to be taken against potential threats.
  • Assisted in the recovery of stolen merchandise by coordinating efforts with other retail stores in the area, strengthening partnerships within the community.
  • Regularly audited operational procedures, identifying areas for improvement to minimize losses due to error or inefficiency.
  • Checked CCTV for evidence of shoplifting.
  • Contacted local authorities and apprehended shoplifters.
  • Controlled reduction of loss inventory by protecting company assets.
  • Monitored surveillance cameras and alarm systems to detect suspicious activity.
  • Investigated and apprehended shoplifters and other potential criminals in store to increase protection and apply safety measures.

Target Security Specialist

Target
08.2022 - 09.2023
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Collaborated with local law enforcement agencies to establish strong relationships, increasing the effectiveness of joint responses to incidents.
  • Detected potential threats proactively through regular monitoring of surveillance systems and analyzing incident reports.
  • Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.
  • Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Performed guard duties by making judgment decisions within proper policy and procedures.
  • Investigated reported incidents thoroughly, determining root causes and implementing corrective actions to prevent recurrence effectively.

Digital Shopper

Walmart
09.2020 - 08.2022
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
  • Tracked substitutions and informed customers of changes.
  • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Greeted clients entering store to provide welcoming environment and friendly customer service.

Dairy Department Manager

Walmart
02.2019 - 05.2020
  • Enhanced customer satisfaction by ensuring a well-stocked and organized dairy department.
  • Trained new employees on dairy department procedures, resulting in increased productivity and efficiency.
  • Conducted regular audits of department operations, identifying areas for improvement and implementing necessary changes.
  • Ensured compliance with local, state, and federal food safety regulations, maintaining a clean and safe working environment at all times.
  • Provided exceptional customer service while addressing inquiries regarding product selection and availability in the dairy section.
  • Implemented effective merchandising strategies to increase sales and profitability of the dairy department.
  • Collaborated with store management to develop promotional strategies for driving dairy sales.
  • Established strong relationships with vendors, negotiating favorable contracts to benefit both parties.
  • Reduced shrinkage by implementing proper storage techniques and adhering to strict quality control measures.

Fresh Food Associate

Walmart
03.2018 - 02.2019
  • Efficiently restocked produce section during busy hours, minimizing disruptions to customer shopping experiences.
  • Categorized items properly on shelves to facilitate easy navigation for customers while shopping.
  • Rotated perishable foods effectively, reducing waste and ensuring product freshness.
  • Exceeded departmental sales goals through exceptional customer service skills combined with expert product knowledge.
  • Unloaded produce trucks and broke down produce pallets to organize produce within refrigerator and dry storage areas.
  • Collaborated with team members to maintain a clean and organized work environment, promoting efficiency and productivity.
  • Demonstrated strong knowledge of produce varieties and preparation techniques, providing valuable information to customers seeking assistance.

CAP Team Associate

Walmart
11.2017 - 03.2018
  • Performed daily replenishment duties by pulling products from top stock windows or stockrooms.
  • Optimized space usage in storage areas through meticulous organization and item consolidation techniques.
  • Enhanced store efficiency by maintaining proper shelf stocking and organization.

Education

Associate of Science - Game Programming

Miami Dade College
Miami, FL
06-2027

High School Diploma -

Keys Gate Charter High School
Homestead, FL
06-2016

Skills

  • Video monitoring
  • Internal audits
  • Physical security
  • Incident reporting
  • Security management
  • Security training
  • Asset recovery
  • Surveillance systems
  • CCTV monitoring
  • Customer support
  • Detail-oriented
  • Team Training
  • Report writing
  • Multitasking
  • Team building

Timeline

Asset Protection Specialist

Target
09.2023 - Current

Target Security Specialist

Target
08.2022 - 09.2023

Digital Shopper

Walmart
09.2020 - 08.2022

Dairy Department Manager

Walmart
02.2019 - 05.2020

Fresh Food Associate

Walmart
03.2018 - 02.2019

CAP Team Associate

Walmart
11.2017 - 03.2018

Associate of Science - Game Programming

Miami Dade College

High School Diploma -

Keys Gate Charter High School

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