Tra My Ho
Tukwila,WA
Summary
Seeking an undergraduate level Utility GIS internship with Seattle Public Utilities to contribute GIS analysis skills and learn advanced data management techniques.
Overview
3
3
years of professional experience
Work History
Fulfillment Associate
Lowes Home Improvement Stores
Tukwila, WA
07.2020 - 11.2022
- Ensured high-quality order processing by resolving data discrepancies
- Optimized storage using planning software to enable efficient workflows
- Addressed inventory issues and delivery delays across multiple departments
- Provided exceptional customer service for 50+ inquiries daily about orders
- Resolved complaints and facilitated returns/exchanges
- Partnered with warehouse/inventory teams to provide accurate shipping estimates
- Collaborated with 10-person fulfillment team to ensure on-time order fulfillment
Assistant Vietnamese Language Teacher
Van Lang Seattle
Seattle, WA
11.2019 - 05.2020
- Managed student behavioral issues to optimize classroom learning environment.
- Motivated and engaged students, developing skills and knowledge for academic foundation.
- Provided feedback to parents regarding student's academic growth and behavioral development.
- Assisted teachers with classroom organization , grading and daily activities.
Education
Bachelor of Arts - Geography Data Science
University of Washington
06-2025
Certificate in GIS - Geographic Information Systems (GIS)
Coursera
11-2024
Associate of Art in Business Administration -
South Seattle College
04-2021
Skills
- Strong written and verbal communication abilities in English and Vietnamese
- Resourceful self-starter and quick learner
- Collaborative team player
- Provide excellent customer service
- Willing to learn from others
- Coding and problem solving
- Available 40 hours per week and minimum 1 year commitment
Honors Awards
Dean list of South Seattle College, WA 2018 and 2020
Related Experience
GIS Courseworks and Projects: 01/2023- now
- Assisted with updating parcel and zoning GIS layers using Python scripts
- Researched and interpreted legal descriptions to resolve parcel boundary issues
- Created cartographic maps and visualizations to communicate analysis data
- Gathered, cleaned and analyzed population survey data using R and Excel
- Documented data processes and created user guides for future analysts
Highlight Of My Qualifications
- Proficient with Esri products (ArcMap, ArcGIS Pro)
- Experience editing/updating geospatial data in ArcMap
- Knowledge of geospatial data structures and formats (shapefiles, geodatabases, GeoJSON)
- Basic Python or JavaScript scripting for GIS automation
- Spatial Database Design and Management, Geospatial Analysis, Advanced GIS
- Beginner for Remote Sensing
- Fast learner who picks up new software quickly
- Strong attention to detail for data quality assurance
Timeline
Fulfillment Associate
Lowes Home Improvement Stores
07.2020 - 11.2022
Assistant Vietnamese Language Teacher
Van Lang Seattle
11.2019 - 05.2020
Bachelor of Arts - Geography Data Science
University of Washington
Certificate in GIS - Geographic Information Systems (GIS)
Coursera
Associate of Art in Business Administration -
South Seattle College
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