TRAN LE
Quincy,MA
Summary
- Easily remember customer's ordering without writing down
- Strong organization and hard working
- Ready to help team achieve company goals
- Being able to provide good service
Overview
5
5
years of professional experience
Work History
Server
Pho Countryside
07.2019 - Current
- Remember regular customers' orders.
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas.
- Resolved customer complaints
- Explained menu items and suggested appropriate options for food allergy concerns.
- Answered customers' questions, recommended items, and recorded order information.
Host
Sumiao Hunan Kitchen
Cambridge, MA
12.2021 - 12.2022
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
Education
High School Diploma -
Quincy High School
Quincy, MA05.2023
Some College (No Degree) - Business Management
Quincy College
Quincy, MASkills
- Fluent in Vietnamese and English
- Teamwork and Collaboration
- Organization and Time Management
- Relationship Building
Timeline
Host
Sumiao Hunan Kitchen
12.2021 - 12.2022
Server
Pho Countryside
07.2019 - Current
High School Diploma -
Quincy High School
Some College (No Degree) - Business Management
Quincy College