Tran Nguyen
Jonesboro,GA
Summary
Resourceful Production Specialist known for maintaining high productivity and efficiently completing tasks. Skilled in workflow optimization, quality control, and equipment maintenance. Excel at problem-solving, time management, and teamwork to meet tight production deadlines.
Overview
3
3
years of professional experience
Work History
Production Specialist II
Bank of America
College Park, Georgia
09.2024 - Current
- Addressed issues in production proactively and handled complex peer and client escalations and inquiries.
- Documented, monitored, and reviewed documentation requirements and production data accurately for reporting and analysis purposes.
- Collaborated with team members to maintain workflow and meet daily targets.
- Prioritized and organized work to increase quality control, effectiveness, efficiency, and productivity.
- Executed policies and procedures in connection with firm policies and guidelines regarding document management.
Receptionist and Cashier
Chan & Bay Nail Spa
Union City, Georgia
10.2022 - 03.2024
- Scheduled and confirmed appointments.
- Maintained financial records to verify timely clearance of credit and debit activities.
- Managed payment processing and provided customers with receipts, proper bills, and changes.
Education
BBA - Accounting
Clayton States University
Morrow, GA12-2026
Skills
- Data reporting
- Attention to detail
- Business operations management
- Policies, procedures, and guidelines management
- Issue management
- Organizational effectiveness
- Problem solving
- Collaboration
- Analytical thinking
- Adaptability
- Research
- Written communications
Languages
Vietnamese
Native/ Bilingual
Accomplishments
- Earned a Certificate of Recognition for outstanding performance in the 3rd quarter of 2025, reflecting strong contributions and commitment to excellence.
- Praised by management and peers for effectively handling complex client and peer escalations and inquiries.
Timeline
Production Specialist II
Bank of America
09.2024 - Current
Receptionist and Cashier
Chan & Bay Nail Spa
10.2022 - 03.2024
BBA - Accounting
Clayton States University
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