Work Preference
Summary
Overview
Work History
Education
Skills
Projects
Leadership Experience
Languages
Timeline
Generic
Tran Nguyen
Open To Work

Tran Nguyen

Atlanta,GA

Work Preference

Job Search Status

Open to work
Desired start date: Open to discussion

Desired Job Title

Healthcare SupervisorHealthcare AdministratorPublic Health EducatorWellness SpecialistHealthcare Consultant

Work Type

Full Time

Location Preference

HybridOn-Site
Location: Atlanta, GA, US
Open to relocation: Yes

Salary Range

80000/yr - 175000/yr

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsWork from home optionPaid time offTeam Building / Company Retreats

Summary

Dynamic professional with a proven track record at Emory University, excelling in stakeholder engagement and data analysis. Adept at enhancing program effectiveness and employee success through innovative well-being initiatives and project execution. Strong organizational skills and a commitment to exceptional service drive impactful outcomes in healthcare settings.

Overview

5
5
years of professional experience
5
5
years of post-secondary education

Work History

Graduate Teaching Assistant

Emory University
Atlanta
01.2026 - 05.2026
  • Mentored 1st-year Healthcare Management graduate students through in-class instruction and virtual office hours, providing academic guidance, career coaching, and professional development support.
  • Delivered individualized career advisement on resume building, interviewing, networking strategies, and academic success to help students achieve professional goals.
  • Facilitated connections between students and internships, career advancement opportunities, and external networking events within the healthcare industry.
  • Coordinated guest speaker sessions, classroom lectures, mock interviews, and networking events to enhance student engagement and prepare them for industry expectations.
  • Managed course operations through Canvas, Zoom, and Microsoft 365, supporting scheduling, communications, assignments, and seamless day-to-day administrative functions.
  • Partnered with fellow Teaching Assistant to streamline student communications, promote upcoming events, and ensure timely dissemination of critical course information.
  • Acted as liaison between students and faculty, addressing concerns and improving communication flow to foster a supportive learning environment.

Health and Well-being Graduate Student Employee

Emory University
Atlanta
09.2025 - 05.2026
  • Developed and implemented well-being programs for university and healthcare employees, enhancing overall employee wellness.
  • Collects and analyzes quantitative and qualitative data from surveys and reports to evaluate program effectiveness.
  • Created engaging program materials and disseminated information through toolkits, resource hubs, and websites to increase program visibility and accessibility.
  • Researches health policies and regulatory compliance for program implementation in the Emory enterprise.
  • Collaborated with Well-being Department Director, Department Supervisor, and partners/vendors to improve annual program design, event planning, and quality processes.

Well-being Champion Network Intern

Emory University
Atlanta
06.2025 - 08.2025
  • Cultivated strong relationships with Emory University and Emory Healthcare employees to enhance Well-being Champion Network health initiatives, projects, and overall program.
  • Designed, planned, and executed Healthy Emory events and well-being activities to promote employee engagement in health initiatives.
  • Facilitated focus groups to collect employee insights, informing strategies to enhance the Well-being Champion network experience.
  • Created a comprehensive 43-page enhancement plan and PowerPoint presentation to communicate findings and recommendations for program implementation.

Office Administrator/ Front Desk Supervisor

Dr. William J. Tsai, M.D. Inc.
Irvine
06.2021 - 07.2024
  • Managed daily operations, supporting front desk staff and Chief Financial Officer with administrative tasks to streamline office efficiency.
  • Scheduled and managed appointments on the daily calendar for consistent workflow and timely care for patients.
  • Maintained efficient pre-registration and registration processes to ensure accurate electronic health records.
  • Processed medical billing and verified health insurance, ensuring accuracy to support financial and operational functions.
  • Functioned as a key liaison between patients and medical providers, promoting effective communication and support for both parties.
  • Trained and mentored new hires through facilitating the onboarding process, contributing to a cohesive team environment.
  • Provided training toolkits and administrative resources for enhanced system processes for improved workflow and quality monitoring.
  • Developed and promoted Comprehensive Administrative Program (CAP) and concierge services to improve patient engagement and satisfaction.
  • Demonstrated Vietnamese translational skills during appointments and over the phone to enhance patient experience.

Patient Access Representative

Hoag Memorial Hospital Presbyterian
Irvine
04.2023 - 09.2023
  • Registered patients into hospital record system, ensuring accuracy and efficiency in data entry to support patient care.
  • Coordinated patient care across different departments, streamlining processes for exceptional service delivery and patient safety.
  • Assisted with pre-registration and check-in processes for Labor & Delivery (L&D), streamlining workflow between departments.
  • Audited and corrected errors in medical charts, maintaining regulatory compliance and enhancing patient care processes.

Education

Master's of Public Health - Healthcare Management

Emory University, Rollins School of Public Health
Atlanta, GA
08.2024 - 05.2026

Bachelor's of Arts - Public Health Policy

University of California, Irvine
Irvine, CA
09.2019 - 03.2023

Skills

  • Educational Curriculum Development
  • Data Analysis and Interpretation
  • Medical terminology knowledge
  • Microsoft Office Suite Applications
  • Stakeholder engagement
  • Problem-solving skills
  • Confident Presentation Skills
  • Organizational skills
  • Interpersonal and Customer Service skills
  • Typing 75 WPM with 98% Accuracy

Projects

  • Capstone Project- Mommy and Baby of Buchanan, GA, 04/2026, Conducted in-depth market and community health needs research to identify critical gaps in healthcare services, provider availability, and care access among rural areas in Georgia., Developed a comprehensive 63-page operational business plan proposing the launch of a Federally Qualified Health Center (FQHC) Look-Alike in Haralson County focused on OB/GYN and pediatric care., Created program-specific applications, compliance forms, and supporting documentation aligned with Georgia Joint Venture Capital (GJVC) and federal health center standards and requirements., Produced a data-driven narrative and strategic justification demonstrating community need, projected impact, and long-term sustainability to improve maternal and child health outcomes in an underserved region., Applied skills in healthcare strategy, project management, operations planning, community health assessment, stakeholder communication, and policy research to deliver a high-impact healthcare expansion proposal.
  • ACHE, Emory & University of Georgia (UGA) Chapters- Casing and Cocktails, 02/2026, Collaborated with the UGA ACHE chapter to organize a multi-university healthcare case event for 130+ students and 18 industry judges., Facilitated case study discussions focused on developing strategic, actionable solutions to real-world healthcare challenges., Coordinated a 1-hour structured networking session connecting students with healthcare leaders to promote mentorship and career development.
  • Emory University- HPM 554: Quality Improvement Methods in Healthcare, 12/2025, Devised methods to reduce workqueue size for the imaging department at Piedmont Healthcare Patient Call Center for enhanced workflow efficiency and increased patient satisfaction.
  • Emory University- HPM 555: Care Management Outpatient Settings, 12/2025, Consulted and presented schedule optimization recommendations for a struggling FQHC in Brantley County, GA, to promote long-term industry growth and financial sustainability.
  • Healthy Emory- Well-being Champion Network Focus Groups and Enhancement Plan, 06/01/25 - 08/31/25, Facilitated 3 focus groups for 60 Well-being Champions to openly share their opinions and feedback about working with Healthy Emory and within the Well-being Champion network., Curated a 43-page enhancement plan based on focus group findings and responses for successful implementation of program quality improvement., Presented the enhancement plan for stakeholders and the Health and Well-being Team.
  • Emory University- HPM 545: Healthcare Marketing Group Project, 04/2025, Developed marketing strategies, tactics, and advice for the external healthcare organization, MercyCare, to enhance brand awareness., Branding and marketing enhancement recommendations were successfully utilized and implemented on the MercyCare website in April 2025.
  • Emory Healthcare: Game-Changing Transit Plan, 04/2025, Designed an effective communication strategy and transit plan to reach Emory Environmental Services (EVS) employees when inclement weather arises, ensuring employee safety and promoting timeliness for work shifts.
  • Intramural Emory Global Health Case Competition, 02/2025, Ranked 3rd Place in the overall competition., Presented on social isolation and loneliness among aging adult populations in rural areas of Georgia by designing 3 interventions, given a $25 million budget in 4 years.

Leadership Experience

  • American College of Healthcare Executives (ACHE)-Emory Chapter, President, 01/01/25, 12/31/26
  • Harm Reduction Education and Risk Reduction Organization (HERO), Treasurer, 01/01/25, 12/31/26

Languages

Vietnamese
Full Professional

Timeline

Graduate Teaching Assistant

Emory University
01.2026 - 05.2026

Health and Well-being Graduate Student Employee

Emory University
09.2025 - 05.2026

Well-being Champion Network Intern

Emory University
06.2025 - 08.2025

Master's of Public Health - Healthcare Management

Emory University, Rollins School of Public Health
08.2024 - 05.2026

Patient Access Representative

Hoag Memorial Hospital Presbyterian
04.2023 - 09.2023

Office Administrator/ Front Desk Supervisor

Dr. William J. Tsai, M.D. Inc.
06.2021 - 07.2024

Bachelor's of Arts - Public Health Policy

University of California, Irvine
09.2019 - 03.2023
Tran Nguyen