Trang Cao
TACOMA,WA
Summary
Dynamic professional with a proven track record at Vinci Nails Spa, excelling in customer service and team leadership. Enhanced client satisfaction through streamlined operations and effective staff training. Skilled in time management and decision-making, implementing inventory systems that reduced waste and optimized product availability.
Overview
26
26
years of professional experience
Work History
Manager for a Nails Salon
Vinci Nails Spa
03.2020 - Current
- Led team in delivering exceptional customer service, enhancing client satisfaction and retention.
- Streamlined operational workflows, improving efficiency in daily salon activities and service delivery.
- Trained and mentored staff on best practices in nail care techniques and spa procedures.
- Implemented inventory management systems, reducing waste and optimizing product availability.
Secretary
T-CONSTRUCTION, INC
01.2000 - 03.2020
- Coordinated schedules and appointments for executives, ensuring efficient time management.
- Managed correspondence and communications, maintaining professional relationships with clients and vendors.
- Organized and maintained filing systems, improving document retrieval efficiency by implementing structured processes.
- Prepared meeting agendas and minutes, facilitating effective communication and follow-up actions.
Education
Associate of Science -
University of Washington
Tacoma, WA06-2022
Associate of Science - Computer Technologies
Tacoma Community College
Tacoma, WA06-2000
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
Timeline
Manager for a Nails Salon
Vinci Nails Spa
03.2020 - Current
Secretary
T-CONSTRUCTION, INC
01.2000 - 03.2020
Associate of Science -
University of Washington
Associate of Science - Computer Technologies
Tacoma Community College