Hi, I’m
Trang Le
Murfreesboro,Tennessee
Summary
With a Bachelor’s degree in Business Analytics and a Master of Business Administration in Finance, I would thrive in collaborating with many excellent mentors.
After being in Hospitality Management for eight years, and in Retail and Pharmacy for one year, I would like to thrive more in financial products by adapting to a new working environment and bringing clients to their financial freedom.
My accomplishments within the last 10 years are trustworthiness, accountability, honesty, and curiosity from the owners (Simply Pho & Grilled, Inc., TT Nails and Spa, and Moge Tee), from managers (Amazon, BNA8), and the store managers and emerging store managers (Walgreens).
I am looking forward to positions such as Financial Advisor, Financial Analyst, Personal Banker, or Data Analyst.
Overview
8
years of professional experience
Work History
Amazon
Warehouse Associate
09.2024 - Current
Job overview
- Assisting the process for end-of-shift closing.
- Assisted in loading finished goods onto delivery vehicles as required.
- Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
- Fostered positive working relationships with internal staff members.
- Communicated effectively with team members on matters related to work assignments.
- Ensuring employees understand and aware safety as an ambassador.
Walgreen's Drug Store
Shift Lead Manager
07.2024 - Current
Job overview
- Monitoring daily operations, including customer service, inventory control (photo department and cough sections), and staff productivity.
- Performing daily cash management duties such as cash reports, safe counts, and analyzing cash issues (if needed), scam calls, and cash fraud.
- Accomplishing monthly Holiday promotions such as Thanksgiving, Halloween, Christmas, and more.
- Promoted positive customer service practices among staff through education sessions focusing on teamwork and collaboration.
- Promoting credit cards and vaccine shots to earn Point Rewards (two cards per day, and thirty-five flu shots).
Simply Pho & Grill
Manager on Duty
05.2018 - 04.2024
Job overview
- Enhanced customer satisfaction by promptly resolving complaints and issues.
- Monitored staff performance weekly, providing feedback to improve service quality.
- Ensured monthly compliance with safety regulations and company policies.
- Conducted bi-weekly staff scheduling to align with business needs effectively.
- Analyzed daily sales reports to identify and implement performance improvement areas.
- Facilitated weekly team meetings to review progress and strategize future actions.
Education
University of South FloridaTampa, FL
MBA from Finance
05-2024
University of South FloridaTampa, FL
Bachelor of Science from Business Analytics
05-2021
Skills
- Time management
- Process improvement
- Leadership
- Operational efficiency
- Team training and management
- Problem-solving
- Communication and team collaboration
Affiliations
Programming Languages: Python, SQL, C#, R.
Database Administration: MS Access, Visual Studio, SQL, R Graphical UI.
Visualization: MS Excel (Power Query, Pivot Tables), Power BI, Tableau, JustInMind, VBA.
(All through courseworks)
Languages
Vietnamese
Native/ Bilingual
English
Professional
RELEVANT MBA COURSES AND PROJECTS
Integrated Business Application - Spring 2024
- Consulted HeartCare Imaging to increase revenue to $2 million and market share.
- Built a business model canvas to improve current system.
- Learned medical business areas (e.g., vascular terminologies).
- Created 5 realistic plans to improve marketing, profitability, services, etc.
Financial Modeling and Analysis - Fall 2023
- Analyzed 3 datasets from Google’s balance sheets and income statements.
- Utilized PivotTables and filters to meet customers’ demand.
- Assisted investors in choosing stocks.
- Generated reports in Excel by applying Visual Basic for Applications.
Timeline
Warehouse Associate
Amazon
09.2024 - Current
Shift Lead Manager
Walgreen's Drug Store
07.2024 - Current
Manager on Duty
Simply Pho & Grill
05.2018 - 04.2024
University of South Florida
Bachelor of Science from Business Analytics
University of South Florida
MBA from Finance