Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Websites
What I did
Timeline
Generic

Trang Le

Murfreesboro,Tennessee

Summary

Business Development professional with a proven track record in fostering teamwork and enhancing operational efficiency. Specializes in delivering projects on time while maximizing customer value across diverse industries. Strong skills in process optimization and stakeholder engagement drive successful outcomes. Aiming to leverage expertise to contribute to innovative business strategies.

Bilingual professional proficient in Vietnamese and English, authorized to work in the USA. Demonstrates strong communication skills and cultural adaptability, enhancing collaboration in diverse environments. Committed to leveraging linguistic abilities to facilitate effective interactions and drive business success.

Overview

7
7
years of professional experience

Work History

Warehouse Associate

Amazon
Lebanon, Tennessee
09.2024 - Current
  • Operated a variety of material handling equipment, including pallet jacks, hand-held scanners, shrink wrap poles, and conveyor systems.
  • Assisted in loading finished goods onto delivery vehicles as required.
  • Ensured compliance with established safety procedures when operating machinery or performing physical tasks within the warehouse environment.
  • Fostered positive working relationships with internal staff members.
  • Communicated effectively with team members on matters related to work assignments.
  • Used pallet jacks to move items to and from warehouse locations.

Crew Shift Leader

Walgreen's Drug Store
Murfreesboro, Tennessee
07.2024 - Current
  • Monitored daily operations, including customer service, inventory control, cash management and staff productivity.
  • Performed daily cash management duties such as deposits, transfers and withdrawals.
  • Developed and maintained cash management policies and procedures.
  • Promoted positive customer service practices among staff through education sessions focusing on teamwork and collaboration.
  • Encouraged teamwork, collaboration and positive attitude among team members.

Manager on Duty

Simply Pho & Grill
Tampa, FL
05.2018 - 04.2024
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Ensured compliance with safety regulations, company policies, and procedures.
  • Created schedules for staff members according to business needs.
  • Reviewed daily sales reports to identify areas of improvement.
  • Resolved customer complaints and issues promptly, ensuring customer satisfaction and loyalty.
  • Led weekly team meetings to discuss progress, address issues, and plan future actions.
  • Managed scheduling for staff, ensuring adequate coverage during peak times and projects.
  • Monitored employee productivity to provide constructive feedback and coaching.

Education

MBA - Finance

University of South Florida
Tampa, FL
05-2024

Bachelor of Science - Business Analytics

University of South Florida
Tampa, FL
05-2021

Skills

  • Time management
  • Leadership capabilities
  • Experience in leadership
  • Team training and management
  • Pallet jack operations
  • Problem-solving
  • Group leadership
  • Communication and team collaboration

Affiliations

Programming Languages: Python, SQL, C#, R.

Database Administration: MS Access, Visual Studio, SQL, R Graphical UI.

Visualization: MS Excel (Power Query, Pivot Tables), Power BI, Tableau, JustInMind, VBA.

(All through courseworks)

Languages

Vietnamese
Native/ Bilingual
English
Professional

What I did

  • I worked with many organizations such as universities, restaurants, the Amazon Warehouse, etc. and earned all the trustworthiness from supervisors and leaders (I always reach to the second top positions of the businesses).
  • I completed all the assigned tasks with the most perfection as I could, never left it uncompleted. After finishing projects, I reported to supervisors to receive feedbacks to have better solutions in future.

Timeline

Warehouse Associate

Amazon
09.2024 - Current

Crew Shift Leader

Walgreen's Drug Store
07.2024 - Current

Manager on Duty

Simply Pho & Grill
05.2018 - 04.2024

MBA - Finance

University of South Florida

Bachelor of Science - Business Analytics

University of South Florida

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Trang Le