Trang (April) Nguyen
Tallahassee
Summary
3+ years of work experience and dedication to school. Great at working with others and learns tasks quickly. An organized and dependable candidate who is successful at managing multiple priorities.
Overview
6
6
years of professional experience
Work History
Document Scanner
Peter Boulware Toyota
05.2023 - Current
- Adhered to strict confidentiality guidelines, safeguarding sensitive information during the scanning process.
- Assisted in training new employees on proper scanning techniques and company protocols.
- Prepared documents for scanning by removing staples, paper clips, and other obstructions that could damage equipment or impede operations.
Referral Coordinator
Emerald Coast Gastroenterology
06.2021 - 10.2022
- Scheduled appointments with specialists on behalf of clients.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Maintained accurate records on in-progress and completed referrals, ensuring full data integrity throughout process.
- Weighed patient need, provider availability, and insurance coverage to determine optimal scheduling.
- Printed demographic sheets, surgical orders and surgical schedule to then fax to nearest surgery center.
Receptionist
Nails So Happy
05.2018 - 08.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Organized, maintained and updated information on paper schedules
- Responded to inquiries from callers seeking information.
- Answered the phone to take an appointment, message or to answer questions.
- Only worked during summers out of school.
- Handled cash transactions and maintained sales and payments records accurately.
Education
Bachelor of Arts - Media And Communication Studies
Florida State University
Tallahassee, FL05.2026
High School Diploma -
Rutherford High School
Panama City, FL05.2022
Skills
- Appointment Scheduling
- Reading Comprehension
- Multi-Line Phone Proficiency
- Organization and Efficiency
- Dedicated Team Member
- Punctual
Languages
Vietnamese
Native or Bilingual
Timeline
Document Scanner
Peter Boulware Toyota
05.2023 - Current
Referral Coordinator
Emerald Coast Gastroenterology
06.2021 - 10.2022
Receptionist
Nails So Happy
05.2018 - 08.2022
Bachelor of Arts - Media And Communication Studies
Florida State University
High School Diploma -
Rutherford High School
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