Tran Phuong Nhi Le
Fort Mill,South Carolina
Summary
Dedicated professional with expertise in customer service, adept at multitasking and effective time management. Committed to delivering exceptional customer experiences that foster loyalty and satisfaction.
Overview
10
10
years of professional experience
Work History
Nail Technician
Sugarcoat Nail Bar
Fort Mill, SC
11.2023 - Current
- Created innovative nail designs utilizing diverse colors and materials.
- Provided expert guidance on nail care and product selection for clients.
- Recommended optimal treatments based on individual nail conditions and aesthetic preferences.
- Researched industry trends to enhance product offerings and design concepts.
Nail Technician
I Love Nail Bar
Rockhill, S
04.2022 - 10.2023
- Advised clients on optimal treatments for specific nail conditions and aesthetic preferences.
- Developed innovative nail designs utilizing diverse colors and materials.
- Maintained cleanliness of tools and work areas through rigorous sterilization practices.
- Engaged with clients to assess needs, preferences, and special requests.
- Managed daily customer appointments while updating master schedule efficiently.
- Staying current with industry trends to enhance product offerings and design concepts.
Nail Technician
QT Nail Bar, Trendy Nail Bar
Fort Mill, South Carolina
01.2020 - 03.2022
- Maintained awareness of industry trends to enhance product offerings and design concepts.
- Executed cleaning and sterilization of tools and work areas between client appointments.
- Delivered manicures, pedicures, and nail treatments to clients with attention to detail.
- Updated master schedule daily to reflect completed customer appointments.
Nail Technician
TK Nail Bar, iColor Nail Bar
Clover, South Carolina
01.2018 - 12.2019
- Expanded customer base in NC and SC regions through targeted outreach efforts.
- Maintained updated knowledge of industry trends for product offerings and design innovations.
- Demonstrated comprehensive understanding of all salon products and services provided.
Independent Distributor
NUSKIN
Charlotte, NC
01.2018 - 12.2019
- Developed impactful training programs for new independent distributors.
- Established strong connections with nail salon owners and customers.
- Cultivated relationships with potential clients via cold-calling, networking events, and online outreach.
- Delivered technical assistance on product features and usage instructions.
- Tailored special treatment regimens for customers and prospects.
- Achieved proficiency in recruiting new members for products and business.
Nail Technician
290 Nail Spot, Sky Nail Spa, Venus Nails & Spa
Houston, TX
01.2017 - 12.2018
- Established a foundation in nail technician career while growing customer base.
- Delivered exceptional customer service through engaging client interactions.
- Maintained cleanliness and sterilization of tools and work areas between appointments.
Bartender
May Restaurant And Bar
Ho Chi Minh
01.2016 - 12.2017
- Delivered exceptional customer service through effective greetings and ongoing support.
- Cultivated strong relationships with colleagues via clear and open communication.
- Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
- Managed bar area, including cocktail design, inventory control, and regulatory compliance.
- Kept abreast of current mixology trends, bar equipment innovations, and sanitation standards.
- Recommended food and beverage pairings based on customer preferences and promotions.
- Maintained comprehensive knowledge of menu offerings to enhance customer recommendations.
Barista
Hideaway Saigon Restaurant
Ho Chi Minh
01.2015 - 12.2016
- Crafted specialty coffee drinks including lattes, cappuccinos, and mochas.
- Organized workstations to enhance efficiency during peak hours.
- Interacted with customers to take orders and provide tailored beverage recommendations.
Education
High School Diploma -
Nguyen Thi Dieu High School
Viet Nam06-2014
Skills
- Client consultations
- Customer relationship management
- Team collaboration
- Effective communication
- Problem solving
- Customer service
- Client relationship management
- Time management
- Creative problem solving
- Tool sterilization
- Product knowledge
Languages
Vietnamese
Professional
Timeline
Nail Technician
Sugarcoat Nail Bar
11.2023 - Current
Nail Technician
I Love Nail Bar
04.2022 - 10.2023
Nail Technician
QT Nail Bar, Trendy Nail Bar
01.2020 - 03.2022
Nail Technician
TK Nail Bar, iColor Nail Bar
01.2018 - 12.2019
Independent Distributor
NUSKIN
01.2018 - 12.2019
Nail Technician
290 Nail Spot, Sky Nail Spa, Venus Nails & Spa
01.2017 - 12.2018
Bartender
May Restaurant And Bar
01.2016 - 12.2017
Barista
Hideaway Saigon Restaurant
01.2015 - 12.2016
High School Diploma -
Nguyen Thi Dieu High School