Travaris Shinholster

• Assist in leading and motivating a team of distribution associates to achieve daily objectives.
• Support the Supervisor in organizing shifts, task allocation, and performance monitoring.
• Monitor warehouse processes for efficiency and accuracy in picking and packing.
• Ensure compliance with company policies, safety guidelines, and SOPs.
• Address and resolve operational and personnel issues promptly and professionally.
• Report workflow issues and suggest improvement opportunities to management.
• Utilize warehouse management systems to track orders and productivity metrics.
• Assist in training new employees and cross-training existing team members.

• Supervised and supported front-end and back-end teams, including cashiers, customer service associates, and stock personnel
• Provided training, coaching, and development to associates to enhance performance and productivity.
• Monitored and managed work schedules, attendance, and performance.
• Oversaw inventory control processes, including receiving, stocking, cycle counts, and shrink reduction.
• Resolved escalated customer issues with professionalism and a solution-oriented approach.

• Ensured associates consistently delivered exceptional customer service.

• Enforced safety protocols and ensured all associates followed company policies and procedures.
• Conducted regular audits and checks to ensure compliance with company standards and local laws.

• Identified incidents of theft and fraud through CCTV monitoring and exception report analysis, preventing financial loss.
• Collaborated with law enforcement, preserved evidence, and testified in court to support criminal and civil cases.
• Conducted audits of Electronic Article Surveillance systems and monitored physical security to enhance safety.
• Trained associates in loss prevention techniques, safety procedures, and emergency protocols to reduce shrinkage.