Extensive background in management with qualities of managing, leading, teaching and training. Capabilities of adding value to any company and team in efforts of advancing my career.
Overview
14
14
years of professional experience
Work History
Store Manager
TireChoice
North Charleston, SC
12.2024 - Current
Provide strong leadership and direction to store staff, fostering a positive and productive work environment.
Recruit, hire, train, and develop team members to build a high-performing staff.
Manage the recruiting, hiring, training, scheduling, evaluating, performance management, and development of teammates.
Ensure the store is effectively staffed.
Develop and implement sales strategies to meet and exceed store revenue targets.
Introduce tire and service products to customers to maximize sales, customer satisfaction, and loyalty.
Track sales figures and work to meet financial and sales goals.
Facility Manager
Bags Inc
North Charleston, SC
03.2022 - 12.2024
Supervised staff of Number in day-to-day activities.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Evaluated facility operations and personnel for safety and health regulations compliance.
Enhanced safety standards by conducting regular facility inspections and addressing potential hazards promptly.
Oversee the staff, consisting of Supervisors, Baggage Handlers, Wheelchair Assistants and Skycaps
Maintain records on company technology and required airline materials
Monitor, observe, coach and document the day-to-day activities of the operation and employees
Ensure corporate and area management are informed of any deficiencies
Effectively communicate with the client and guests to ensure consistent and satisfactory service levels
Respond to clients as well as corporate inquiries timely and effectively
Schedule and staff a busy 365 day a year operation
Understand where applicable union contracts and develop effective working relationship with local labor unions
Generel Manager
Advance Auto Parts
Mt. Pleasant, SC
03.2018 - 03.2022
Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Developed and implemented strategies to increase sales and profitability.
Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
professional customer relationships. This role also involves developing team members, ensuring adherence to company standards, and driving sales growth.
Key Responsibilities:
Sales and Customer Relationships: Achieve sales goals, develop and maintain professional customer relationships, and grow sales.
Team Management: Recruit, hire, develop, and manage store team members, including coaching, scheduling, and performance management.
Store Operations: Ensure adherence to inventory and operational standards, maintain store appearance, and manage manager-on-duty responsibilities.
Financial Performance: Review and analyze financial reports (P&L), manage budgets, and ensure profitability.
Training and Development: Train team members on store processes, equipment, and systems.
Change Management: Lead and support change initiatives within the store.
Communication: Communicate effectively with customers, team members, and upper management.
Safety: Maintain a safe work environment for customers and team members
Co Manager
Walmart
Orangeburg, SC
11.2010 - 03.2018
Leadership and Management: Assisting in the management of all store operations, including merchandising, inventory control, and customer service.
Financial Performance: Driving profitable sales by achieving sales and profit goals, managing budgets, and analyzing financial reports.
Associate Development: Supervising and developing associates, including hiring, training, mentoring, and providing recognition.
Customer Service: Ensuring a friendly and helpful customer experience, and addressing customer needs.
Compliance: Ensuring all areas of the store adhere to company policies and procedures.
Teamwork: Collaborating with other managers and associates to achieve store goals.