Travera Mcclendon
Gainesville,FL
Summary
Results-driven Retail Manager with expertise in sales floor management and customer service. Led lease negotiations, payment processing, and inventory control while optimizing store displays. Supervised staff and crafted sales strategies to achieve revenue targets, fostering collaboration and strong client relationships that drive business growth.
Overview
22
22
years of professional experience
Work History
Sales Manager
Rent A Center Warehouse & Retail Store
Gainesville, FL
01.2026 - Current
- Managed rent-to-own sales floor at Rent-A-Center warehouse and retail store.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Achieved company growth and brand development through market expansion and sales.
- Managed daily operations of the sales department, including supervision of staff members.
- Reviewed daily sales activities and communicated needs to store leadership.
- Established relationships with key clients, while maintaining existing customer base.
- Assisted customers with lease agreements, payment options, and product selections.
- Assisted with collections calls to address customer inquiries and resolved customer account questions.
Assistant Manager
Circle K
Janesville, FL
01.2025 - 12.2025
- Trained team members on register procedures and customer service standards
- Delegated work to staff, setting priorities and goals.
- Collaborated with management on developing strategic plans for achieving business goals.
- Managed inventory counts and restocked merchandise and beverage coolers
- Assisted with scheduling and shift coverage for store associates
- Supported Circle K store operations and daily shift coordination
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Created reports on sales trends, inventory levels, and financial data.
- Maintained cleanliness across sales floor, restrooms, and fuel areas
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Assistant Manager
Wendy's
Gainesville, FL
06.2004 - 11.2025
- Managed customer service inquiries and complaints in a timely manner.
- Trained team members on register procedures and customer service standards
- Monitored cash handling and balanced checkout drawers
- Enforced company policies, safety standards, and loss prevention procedures
- Ensured compliance with safety regulations and company policies.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Resolved conflicts between team members in an effective manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Delegated work to staff, setting priorities and goals.
- Maintained accurate records of sales transactions using point-of-sale systems.
Education
Camden High School
Camden, NjSkills
- Sales strategy development
- Sales forecasting
- Sales planning
- Sales budgeting
- Direct sales
- Lead generation
- Sales closing techniques
- Account management
- Customer relations
- Lease agreements
- Point of sale
- Retail operations
- Inventory control
- Financial reporting
- Team supervision
- Leadership
- Decision making
- Problem solving
- Conflict resolution
- Communication
- Employee motivation
Timeline
Sales Manager
Rent A Center Warehouse & Retail Store
01.2026 - Current
Assistant Manager
Circle K
01.2025 - 12.2025
Assistant Manager
Wendy's
06.2004 - 11.2025
Camden High School