Travers Bembry
Newnan,GA
Summary
Experienced insurance agent and claims adjuster with a background in policy quoting, claims handling, and coverage reviews across personal and property lines. Skilled in relationship building, issue resolution, and explaining coverage needs. Focused on delivering prompt service, accurate recommendations, and positive client outcomes.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Insurance Agent
COUNTRY Financial Insurance
Jackson , GA
09.2025 - Current
- Assessed client needs to identify suitable insurance options for family or business protection.
- Prepared insurance quotes following Country Financial product guidelines.
- Proposed tailored policy options aligned with COUNTRY Financial protection plans.
- Enhanced client relationships through follow-up calls and comprehensive policy reviews.
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed relationships with new clients through cold calling and referrals from existing customers.
- Supported claim discussions with clients and carrier representatives.
- Responded to customer inquiries and problems to promote great service.
- Reviewed applications for accuracy and completeness before submission.
Field Property Claims Adjuster
State Farm Insurance
Newnan, GA
11.2023 - 09.2024
- Inspected property damage for State Farm policyholders
- Investigated property damage claims to determine coverage and liability.
- Reviewed coverage details and policy provisions
- Evaluated policy provisions, applicable laws, and other relevant information to determine claim payments or denials.
- Documented claim files with notes and photos
- Evaluated repair estimates using State Farm claims systems
- Investigated cause of loss and property conditions
- Coordinated field inspections with appraisers and adjusters
- Communicated claim status with policyholders and contractors
- Negotiated settlements with policyholders and vendors
- Resolved complex issues related to multiple parties involved in a single claim situation.
- Assessed the value of damaged items based on market trends and depreciation factors.
- Monitored progress of outstanding claims ensuring timely resolution.
- Evaluated and documented damage to various properties during inspections.
- Drafted statement of loss to summarize damages, payments and underlying policy coverage.
- Reviewed policies to determine appropriate levels of coverage and assist with approval or denial decisions.
- Delivered exceptional customer service to clients by communicating information and actively listening to concerns.
- Discussed current cases and issues in claim committee meetings.
- Investigated potentially fraudulent claims to ensure compliance and mitigate financial losses.
- Explained loss coverage, assisted policyholders with itemizing damages and coordinated alternative living arrangements.
- Reduced loss ratios through fair and prompt processing of claims.
- Coordinated emergency repairs and cleaning services to expedite claim resolution and support customer recovery.
- Analyzed data sets to support decision-making in organizational operations.
- Maintained accurate records of all claims files including notes from meetings, correspondence sent and received.
Insurance Agent
Deidre K Bembry
Newnan, Georgia
01.2020 - 11.2023
- Sold auto, home, life, and health policies to meet diverse client needs
- Assess individual client coverage needs
- Meet agency sales and growth goals
- Promoted agency products through targeted marketing channels to increase visibility
- Assist policyholders with claims and submissions to ensure timely resolutions
- Process policy changes and billing updates
- Maintain up to date license
Food Safety Inspector
USDA
Pine Mountain, Georgia
01.2018 - 01.2020
- Inspected USDA regulated food facilities for sanitation and compliance
- Verified HACCP plans and processing controls during routine inspections
- Reviewed labels, records, and product handling for federal standards
- Prepared inspection reports for USDA review, facilitating enforcement actions.
- Enforced food safety regulations across slaughter and processing operations
- Developed corrective action plans with facility operators, ensuring compliance with food safety standards.
- Monitored cleaning methods for adherence to sanitation requirements.
- Checked food storage areas, displays and equipment such as freezers and refrigerators to review temperatures, cleanliness, and stock.
- Inspected meat carefully to identify abnormal color or other factors suggesting consumption safety concerns.
- Maintained proper inspection, sanitation and disposal procedures to prevent contaminated food sources from being consumed.
- Identified diseases and problems such as airsacculitis, tumors, septicemia and other condemnable and non-condemnable conditions.
- Notified management of systemic production line concerns, recommending actionable improvement plans.
- Labeled materials with grade or acceptance status to ensure compliance.
Manager
Enterprise Rent-A-Car
Union City , GA
03.2015 - 07.2018
- Led a team of XX employees, ensuring high productivity and excellent customer service.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on Enterprise Rent-A-Car policies and service procedures.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Created monthly reports for senior management summarizing operational performance metrics.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Coordinated fleet maintenance, cleaning, and vehicle readiness checks.
- Resolved customer concerns with clear communication and professional service.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Supported sales efforts through reservations, offers, and account follow-up.
- Processed rental agreements, upgrades, and vehicle availability changes.
Education
Bachelor of Science - Agricultural Economics
Fort Valley State University
Fort Valley, GA05-2006
Skills
- Claims negotiation
- Claims review
- Coverage analysis
- Property claims
- Risk assessment
- Insurance sales
- Client relationship management
- Client communication
- Strategic thinking
- Task prioritization
Certification
- Property and Casualty
- Life and Health
- Insurance Adjuster
Accomplishments
- Leadership Georgia Service Award
- Coweta County Person of the Year 2024- Omega Psi Phi
Affiliations
- Omega Psi Phi Fraternity Inc
- Leadership Georgia Alumni - Active
- KerisKares - Pediatric Cancer Non Profit
- Ronald McDonald House Volunteer
- Social Action Committee - Omega Psi Phi
- Highway Clean Up/ Habitat For Humanity Volunteer
Timeline
Insurance Agent
COUNTRY Financial Insurance
09.2025 - Current
Field Property Claims Adjuster
State Farm Insurance
11.2023 - 09.2024
Insurance Agent
Deidre K Bembry
01.2020 - 11.2023
Food Safety Inspector
USDA
01.2018 - 01.2020
Manager
Enterprise Rent-A-Car
03.2015 - 07.2018
Bachelor of Science - Agricultural Economics
Fort Valley State University