Travis Afriyie
Charlottesville,VA
Summary
Dynamic and results-oriented professional with a proven track record at Food Lion Grocery Store, excelling in customer service and shelf organization. Demonstrated ability to enhance operational efficiency and customer satisfaction through effective team collaboration and exemplary verbal communication. Skilled in maintaining high standards of cleanliness and stock replenishment, contributing significantly to workplace excellence.
Professional in healthcare support with experience in dietary services. Expertise in meal preparation, food safety, and nutrition. Strong focus on team collaboration and achieving results. Reliable and adaptable, with skills in communication, organization, and customer service.
Overview
3
3
years of professional experience
Work History
Dietary Aide
Our Lady Of Peace Nursing Home
06.2023 - Current
- Kept all kitchen areas clean, tidy and free of hazards.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
- Maintained strict levels of cleanliness for tables, floors, and prep areas.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Discarded outdated food products and maintained waste disposal procedures.
Grocery Stock Clerk
Food Lion Grocery Store
08.2021 - 05.2023
- Maintained safety standards in aisles, promptly addressing spills or hazards to prevent accidents or injuries.
- Prioritized tasks during high-traffic hours, ensuring shelves remained stocked and well-organized despite increased customer volume.
- Optimized end cap displays to highlight seasonal items or special promotions, driving increased sales for key products.
- Assisted in training new team members on proper stocking techniques and best practices for maintaining a well-organized store environment.
- Maintained product knowledge to better assist customers with dietary restrictions, preferences, or inquiries about specific items.
- Facilitated efficient unloading of shipments, verifying accuracy before stocking shelves accordingly.
- Improved product availability by efficiently restocking shelves and display areas.
- Increased customer satisfaction with prompt assistance, answering questions, and locating items as needed.
- Provided excellent customer service by offering assistance with locating or retrieving requested merchandise.
- Achieved timely inventory management by conducting accurate stock counts and reporting discrepancies.
- Delivered exceptional customer service by quickly addressing concerns or complaints regarding products or store conditions.
- Contributed to smooth operations by coordinating with team members during peak hours and special events.
Education
Bachelor in Business Information Technology - Cyber Security
Virginia Tech
Blacksburg, VA05-2027
Skills
- Cleaning and sanitizing
- Customer service
- Team collaboration
- Verbal communication
- Food delivery
- Dining room setup
- Serving and delivery support
- Dining room service
- Dining area maintenance
- Loading and unloading
- Shelf organization
- Reading planograms
- Stock replenishment
Timeline
Dietary Aide
Our Lady Of Peace Nursing Home
06.2023 - Current
Grocery Stock Clerk
Food Lion Grocery Store
08.2021 - 05.2023
Bachelor in Business Information Technology - Cyber Security
Virginia Tech
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