Recent graduate with foundational knowledge in HVACR and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Work History
Server & Bartender
2 Years
Prairie House Restaurants | 08.2024 - Current
Delivered exceptional customer service in fast-paced dining environments.
Trained new staff on menu items, service standards, and operational procedures.
Managed bar operations, ensuring timely drink preparation and delivery.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Lead Member Service Representative
4 Years 5 Months
DATCU Credit Union | 02.2020 - 07.2024
Between working as a Teller and Lead Representative, I was promoted to Fraud Specialist where I worked for roughly 6 months.
Led team in delivering exceptional member service, enhancing overall customer satisfaction.
Trained and mentored new staff on operational procedures and member engagement techniques.
Developed strong relationships with members by offering personalized assistance, contributing to increased loyalty and long-term business partnerships.
Educated and engaged customers with new bank products and services.
Full-Time Teller
4 Years 5 Months
DATCU Credit Union | 02.2020 - 07.2024
Processed customer transactions efficiently, ensuring accuracy and adherence to policies.
Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
Assisted members with account inquiries, providing exceptional service to enhance satisfaction.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Server
1 Year 9 Months
Prairie House Restaurants | 05.2018 - 02.2020
Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
Managed food and beverage orders efficiently, minimizing wait times during peak hours.
Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Server
4 Months
Landry’s Inc. | 01.2018 - 05.2018
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Served food and beverages promptly with focused attention to customer needs.
Recommended menu items based on customer preferences, enhancing overall dining experience.
Customer Service Associate
3 Months
Target | 09.2017 - 12.2017
Assisted customers in locating products, leading to enhanced shopping experiences and satisfaction.
Executed inventory management tasks, ensuring accurate stock levels and availability for customers.
Maintained knowledge of promotions, sales, and product features to provide informed recommendations.
Detail Specialist
5 Months
Herb’s Paint and Body Shops | 03.2017 - 08.2017
Restored headlights to improve visibility and enhance the overall look of vehicles.
Increased customer satisfaction by providing high-quality, timely detailing services.
Utilized industry-standard techniques for paint correction, removing scratches, swirl marks, and other imperfections.
Conducted thorough inspections of vehicles prior to service commencement, identifying areas requiring attention or repair.
Disassembly For Repair
5 Months
Herb’s Paint and Body Shops | 10.2016 - 03.2017
Collaborated with technicians to identify necessary repairs and improvements, enhancing workflow efficiency.
Improved workflow by assisting technicians with vehicle disassembly, repair, and reassembly tasks.
Customer Service Associate
1 Year 5 Months
Walmart | 05.2015 - 10.2016
Assisted customers in locating products, leading to enhanced shopping experiences and satisfaction.
Executed inventory management tasks, ensuring accurate stock levels and availability for customers.
Maintained knowledge of promotions, sales, and product features to provide informed recommendations.
Education
EPA - HVAC
TECH ZONE HVAC SCHOOL | Irving, TX | 08-2026
Associate Degree - Digital Media, Graphic Design
Eastfield Dallas Community College | Dallas, Texas | 12.2019
Graphic Design Major
4.0 GPA after first year of college
Skills learned: Intermediate level skill in Adobe Photoshop, Adobe Illustrator, and Adobe InDesign. Beginner skill level in Adobe Lightroom, Adobe Dreamweaver, Adobe After Effects, and other various Adobe programs.
Certification in Digital Media
GPA: 4.0 GPA
High School
Billy Ryan High School | Denton, Texas | 06.2016
Graduated with a 3.6 GPA
Skills
Attention to detail
Honest and dependable
Teamwork and professionalism
Multitasking
Hospitality and guest service
Certification
Licensed EPA HVAC Technician as of 8/22/26
Timeline
Server & Bartender
Prairie House Restaurants
08.2024 - CurrentRead More
Lead Member Service Representative
DATCU Credit Union
02.2020 - 07.2024Read More
Full-Time Teller
DATCU Credit Union
02.2020 - 07.2024Read More
Server
Prairie House Restaurants
05.2018 - 02.2020Read More
Server
Landry’s Inc.
01.2018 - 05.2018Read More
Customer Service Associate
Target
09.2017 - 12.2017Read More
Detail Specialist
Herb’s Paint and Body Shops
03.2017 - 08.2017Read More
Disassembly For Repair
Herb’s Paint and Body Shops
10.2016 - 03.2017Read More
Customer Service Associate
Walmart
05.2015 - 10.2016Read More
TECH ZONE HVAC SCHOOL
EPA from HVAC
Read More
Eastfield Dallas Community College
Associate Degree from Digital Media, Graphic Design