Results-driven professional with entrepreneurial and management experience. Develops and nurtures strong relationships with teams and clients while leading administrative and sales operations. Excels in independent decision-making and collaborative environments, leveraging business acumen to achieve organizational objectives.
Overview
2
2
years of post-secondary education
19
19
years of professional experience
Work History
Owner
JB Hunt Transport
14900 Hempstead Rd, Tx
06.2023 - 08.2026
Managed daily operations of transportation logistics for diverse client needs.
Coordinated schedules and routes to optimize delivery efficiency and timeliness.
Oversaw maintenance of fleet vehicles to ensure compliance with safety standards.
Trained staff on operational procedures and safety protocols to enhance performance.
Implemented process improvements to streamline workflows and reduce delays.
Collaborated with clients to address service inquiries and resolve issues promptly.
Oversaw budgeting and financial management.
Identified new opportunities for growth, expansion, and diversification.
Manager
Lowes Home Improvment
2610 South Kirkwood Dr., Tx
09.2007 - 11.2022
Supervised daily operations to ensure optimal store performance and customer satisfaction.
Trained and mentored team members on product knowledge and customer service techniques.
Coached, mentored and trained team members in order to improve their job performance.
Monitored employee performance to uphold service standards and improve team dynamics.
Managed inventory levels to maintain stock availability and minimize loss.
Implemented merchandising strategies to enhance product visibility and sales.
Resolved customer complaints by providing effective solutions and support.
Trained employees on additional job positions to maintain coverage of roles.