Travis Bogle
Chanute,KS
Summary
Results-driven Installation and Repair Technician with AT&T, specializing in diagnostics and troubleshooting. Expertise in quality control measures has led to increased repair success rates and enhanced service reliability. Strong background in customer service and safety management, ensuring compliance with industry standards and fostering robust client relationships.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Installation and Repair Technician
AT&T
Chanute, KS
03.2023 - 03.2025
- Diagnosed and repaired telecommunications equipment to ensure optimal performance.
- Conducted routine maintenance on devices to extend lifespan and functionality.
- Collaborated with team members to troubleshoot complex system issues effectively.
- Utilized diagnostic tools to identify malfunctions and implement timely solutions.
- Implemented quality control measures to enhance service reliability and customer satisfaction.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed all repair and maintenance activities promptly and to high quality standards.
- Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
- Ensured everything was done safely and effectively everyday with proper PPE and safety equipment.
Area Manager of Operations and Safety
USIC Utility Locating Service
Kansas City, KS
01.2000 - 03.2023
- Streamlined operational processes to enhance efficiency across multiple service areas.
- Led cross-functional teams in implementing safety protocols and compliance measures.
- Developed and executed training programs for field staff, improving service quality and safety.
- Analyzed performance metrics to identify trends and inform strategic decision-making.
- Managed resource allocation effectively to optimize workforce productivity during peak demand periods.
- Fostered strong relationships with clients, ensuring satisfaction and alignment with company standards.
- Conducted regular audits to ensure compliance with industry regulations and safety policies.
- Increased overall efficiency by identifying areas for improvement and implementing best practices.
- Monitored daily operations closely, proactively addressing any potential issues before they escalated into larger problems.
- Established clear performance expectations, providing regular feedback and support to team members for continuous growth.
- Implemented safety protocols to maintain a secure work environment for employees and customers.
- Enforced compliance with local, state and federal regulations and company standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and safety metrics.
Education
High School Diploma -
Altoona-Midway High School
Buffalo, KSNo Degree - Sports Medicine
Neosho County Community College
Chanute, KSSkills
- Customer service
- Mechanical skills
- Service documentation
- Safety management
- Following safety practices
- Diagnostics and troubleshooting
- Diagnostic testing
Accomplishments
- Supervised team of 30+ staff members.
- Used Microsoft Excel to develop productivity and safety tracking spreadsheets.
- Achieved best overall safety results within the nationwide company.
Certification
OSHA 10 certified
OSHA 30 certified
Construction Health and Safety (CHST) certified
Smith Driving certified
Aerial lift certified
Pole climbing certified
Timeline
Installation and Repair Technician
AT&T
03.2023 - 03.2025
Area Manager of Operations and Safety
USIC Utility Locating Service
01.2000 - 03.2023
High School Diploma -
Altoona-Midway High School
No Degree - Sports Medicine
Neosho County Community College