Travis Boling
Oklahoma City,USA
Summary
Dedicated and resourceful IT professional with 12+ years’ extensive experience in testing, installing, repairing and maintaining a diverse range of hardware, software and peripherals. Well versed in providing quality support and customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
IT Field Technician
Xcel Office Solutions
Oklahoma City, OK
05.2023 - Current
- Performed maintenance, troubleshooting and repair for Xerox, Sharp, Brother and Hp copiers
- Worked open tickets and coordinating with customers for arrival time
- Copier installations/setup, maintain printer/copier parts and drove company vehicle
Self-Employed
Field nation, Independent
Oklahoma City, OK
03.2022 - 05.2023
- Provide technical services
- Tasks included, Retail POS installation and setup, Running, terminating cable
- General PC Diagnosis and repair
- Provide installation, set-up and education of customer electronics for both business and home users
System Engineer
HEMMERSBACH US LLC
Oklahoma City, OK
03.2022 - 09.2022
- Troubleshooting, Diagnosis and repair of all clients HP Systems, Servers, Printers, Point of Sale Systems/tablets
- Traveled in the Mid-Con area which includes Oklahoma, Texas, Kansas, Arkansas providing prompt and quality service to all HP Clients
Customer Engineer II
NCR
Oklahoma City, OK
08.2016 - 03.2022
- Provide installation, maintenance and repairs on ATM (second line maintenance) and/or POS (Point of Sale) equipment and other electromechanical equipment for a variety of customers such as Walmart, Starbucks, Darden, McDonald’s, Bank of America, US Bank, and many more
- Primary services include hardware maintenance, installation, network management, multi-vendor maintenance and software support
- Provide continuity of customer operations and high levels of customer satisfaction; Manage customer incidents as assigned; Build working relationships with customers and develop informal communication channels with customer accounts at the local level
Field Support Technician
Enovate Medical
Oklahoma City, OK
05.2015 - 08.2016
- Tasks include Deployment, Repairs and maintenance on cow (computer on wheels) stations and wall mounted systems
- Traveling between all Enovate client hospitals and clinics in the eastern half of the United States
- Abiding by hospital code, entering clean rooms with required regulatory gear
- Working with hospital staff on floor
- Maintaining vaccination records
Field Support Technician
CompuCom
Oklahoma City, OK
11.2014 - 03.2015
- Updated and installed computer hardware and printers at State Farm locations
- Assisted users with setting up Windows, Outlook and other Software
ARA Technician
Best Buy
Moore, OK
01.2013 - 10.2013
- Preformed repairs and maintenance on Geek Squad customer computer systems
- Tasks Include, Virus removals, Data backup and recovery and major system repairs
Onsite Tech
Precise Fit
Oklahoma City, OK
05.2012 - 12.2012
- Preformed maintained and repairs on Boeing company computer systems
- Setup and imaged office computer systems
Sr. Support Analyst
Dell
Oklahoma City, OK
08.2011 - 03.2012
- Provided support for Dell clients
- Some tasks include, reimaging systems, installing hardware and software, setting up new systems and printers, using remote applications to configure and repair operating system issues
Field Support Technician
CompuCom
Oklahoma City, OK
02.2011 - 06.2011
- Traveled Between State Farms Locations in Oklahoma
- Installed WWAN hardware on site servers
- Performed printer upgraded and setup for customer sights
Support Specialist
Apex Systems
Oklahoma City, OK
08.2010 - 02.2011
- Provided support for AKO/DKO website
- Tasks included Basic account support (passwords, Account information)
- Configuration of CAC software and hardware
- Configuration of Internet browsers (Internet Explorer, Firefox, Google chrome)
Education
Some College (No Degree) - Information Technology
Moore Norman Technology Center
Norman OK08-2009
Skills
- Maintenance & repair
- Research
- Planning
- Analytical thinking
Certification
- A+ Certified, Hardware
- Xerox Copiers, Hardware/Software
- Brother Copiers, Hardware/Software
- HP Certified, Copiers/Desktop/Notebook
- Sharp Copiers, Hardware/Software
Timeline
IT Field Technician
Xcel Office Solutions
05.2023 - Current
Self-Employed
Field nation, Independent
03.2022 - 05.2023
System Engineer
HEMMERSBACH US LLC
03.2022 - 09.2022
Customer Engineer II
NCR
08.2016 - 03.2022
Field Support Technician
Enovate Medical
05.2015 - 08.2016
Field Support Technician
CompuCom
11.2014 - 03.2015
ARA Technician
Best Buy
01.2013 - 10.2013
Onsite Tech
Precise Fit
05.2012 - 12.2012
Sr. Support Analyst
Dell
08.2011 - 03.2012
Field Support Technician
CompuCom
02.2011 - 06.2011
Support Specialist
Apex Systems
08.2010 - 02.2011
Some College (No Degree) - Information Technology
Moore Norman Technology Center
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