Experienced Service Tech with extensive knowledge of vehicle testing, maintenance and repair. Adept at reading and understanding technical documentation. Excellent customer service, time management and multitasking abilities.
Overview
17
17
years of professional experience
Work History
Vehicle Maintenance Technician - 2
Central Ohio Transit Authority
04.2018 - Current
Supported fleet managers in developing maintenance schedules based on manufacturer recommendations and specific usage patterns of each vehicle type.
Increased repair accuracy by utilizing advanced diagnostic tools and equipment in the troubleshooting process.
Consistently met or exceeded productivity goals by prioritizing tasks effectively during high-pressure situations.
Delivered exceptional customer service, addressing client concerns promptly while explaining necessary repairs clearly and professionally.
Kept detailed records of all completed work orders, contributing to organized documentation practices within the department.
Transit Bus Operator
Central Ohio Transit Authority
05.2009 - 04.2018
Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
Operated with safety and skill to avoid accidents and delays.
Provided passenger assistance, collected fares and offered schedule and route information.
Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
Motor Coach Operator
Brewster Travel
10.2007 - 03.2009
Completed detailed trip reports accurately after each journey, documenting mileage traveled, hours worked, fuel consumption rates, and any incidents encountered during transit operations.
Promoted teamwork among fellow operators, sharing best practices for safe driving techniques and efficient routes.
Adapted quickly to unforeseen circumstances such as road closures or detours, making necessary adjustments without compromising safety or timeliness goals.
Navigated traffic conditions skillfully while adhering to established schedules, minimizing delays or disruptions in service.