Travis Doe
Fort Lauderdale,FL
Summary
Sharp security guard with demonstrated skill assessing suspicious situations and individuals and responding appropriately. Vigilant and watchful with exceptional skills in security procedures and surveillance. Carries out instructions effectively. Know Avigilon well and would only get better with more training.
Reliable with background in campus monitoring, demonstrating strong capability in maintaining a safe and conducive learning environment. Experienced in identifying potential security issues, enforcing rules and regulations, and interfacing effectively with students, staff, and faculty. Skills include conflict resolution, situational awareness, communication, and problem-solving. Recognized for contributing to increased campus safety through proactive security measures.
Overview
20
20
years of professional experience
Work History
Campus Monitor
School Board Of Broward County
Fort Lauderdale, FL
11.2020 - Current
- Maintained records of all incidents reported while on duty.
- Served as an additional presence in hallways during class changes.
- Help Built safety plans and provided guidance on updating plans.
- Enforced truancy and delinquency regulations.
- Observed fire drills and other emergency evacuation procedures as needed.
- Adhered to all applicable laws regarding student conduct and discipline issues.
- Intervened in conflicts between students in order to de-escalate tensions.
- Monitored campus grounds to ensure safety of students and faculty.
- Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
- Identified suspicious activity to determine appropriate response.
- Maintained high levels of alertness throughout shifts.
- Attended regular meetings with security staff to discuss safety protocols.
- Provided friendly and professional assistance to employees, visitors and parents.
- Monitored Avigilon systems to ensure safety and security of premises.
- Checked student identification cards upon entering certain buildings.
- Enforced school policies and regulations in a professional manner.
- Conducted daily security checks of buildings, facilities, and equipment.
- Investigated disturbances reported by faculty or staff members.
- Assisted with crowd control during special events on campus.
- Responded quickly to emergency situations, alerting appropriate personnel when necessary.
- Reported any potential safety hazards to appropriate personnel immediately.
- Monitored security cameras to identify and respond to suspicious activity.
- Assisted with traffic direction at the start and end of school day.
Driver/Aftercare Supervisor
School of Excellence
Fort Lauderdale, FL
06.2009 - 06.2024
- Transported students specified destinations safely and on-time.
- Conducted pre-trip inspections prior to departure including verifying load details and confirming route information.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Documented daily mileage, gas, and other data.
- Assisted students with homework assignments, ensuring comprehension and timely completion.
- Maintained accurate records of student attendance, progress, and areas for improvement.
- Facilitated group activities to enhance student social skills and teamwork abilities.
- Implemented strategies to meet the needs of students with different learning styles.
Alarm Dispatcher
Devcon Security Services Inc.
Hollywood, Florida
07.2006 - 07.2010
- Interacted with local law enforcement agencies when responding to incidents in progress.
- Responded to emergency calls routed by automatic distribution system.
- Scheduled appointments with specialized equipment technicians for periodic updates or upgrades to equipment and troubleshooting of malfunctioning system components.
- Sounded alarms and alerted in-house staff of equipment malfunctions and other irregular situations manageable without assistance from emergency response teams.
- Operated control panels granting entry or access to authorized individuals, using live camera footage to view faces and identification cards and remotely unlocking doors and gates.
- Interpreted maps and directions for responding units when necessary.
- Responded promptly to all incoming requests for service or assistance from citizens, law enforcement agencies or other organizations.
- Maintained accurate records of incoming and outgoing calls, including time received and dispatched.
- Received and processed emergency calls from the public, providing appropriate response.
- Watched live footage of cameras showing gates around facility perimeter to identify vehicles or individuals attempting to gain access at improper points of entry, reporting to guards outside.
- Monitored alarm systems to detect any irregularities or malfunctions.
- Dispatched calls to relevant police, fire or medical response personnel depending on individual call situations.
- Verified alarm signals with callers to ensure accuracy of information provided.
- Adhered strictly to chain of command protocols when making decisions involving departmental operations.
- Maintained contact with supervisors throughout shift to report progress and any pertinent information relating to the situation at hand.
- Reported security breaches to police or fire departments or other municipal agencies when facility required intervention to protect worker safety.
Data Entry Clerk
PRECISION RESPONSE CORPORATION
Sunrise , Florida
04.2005 - 06.2006
- Scanned documents into appropriate databases for storage purposes.
- Organized and filed data in appropriate locations for easy access to essential information.
- Analyzed and processed current data records to provide detailed reports.
- Maintained confidentiality of sensitive information entered into the system.
- Shared incomplete and deficient data sets with supervisors for resolution.
- Responded to daily inquiries and requests within mandated timeframe to meet deadlines.
- Followed data program techniques and procedures to maintain data entry requirements.
- Reviewed, corrected or deleted data, verifying customer and account information.
- Reviewed data for deficiencies or errors, corrected any incompatibilities and checked output.
- Maintained data entry requirements by following data program techniques and procedures.
Customer Service Representative
Wildcard Systems
Fort Lauderdale, FL
12.2004 - 04.2005
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Gathered customer feedback through surveys and used the data to improve customer service.
- Contacted customers about potential service upgrades, new services and account changes.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Collected deposits or payments and arranged for billing.
- Resolved customer complaints promptly and efficiently.
- Answered customer inquiries via phone, email, and chat.
Education
High School Diploma -
Dillard High School
Fort Lauderdale, FL06-2003
Associate of Science - History
Broward College
Fort Lauderdale, FLBachelor of Science - Computer And Information Sciences
ITT Technical Institute
Davie, FLSkills
- Situational awareness
- Incident documentation
- Public safety
- Crisis management
- Patrol procedures
- Surveillance techniques
- Quick decision making
- Data entry proficiency
- Incident reporting
- Call prioritization
- Real-time analysis
- Camera operation
- Several screen monitoring
- Knows Avigilon
- Footage review
Timeline
Campus Monitor
School Board Of Broward County
11.2020 - Current
Driver/Aftercare Supervisor
School of Excellence
06.2009 - 06.2024
Alarm Dispatcher
Devcon Security Services Inc.
07.2006 - 07.2010
Data Entry Clerk
PRECISION RESPONSE CORPORATION
04.2005 - 06.2006
Customer Service Representative
Wildcard Systems
12.2004 - 04.2005
High School Diploma -
Dillard High School
Associate of Science - History
Broward College
Bachelor of Science - Computer And Information Sciences
ITT Technical Institute