Jessica Buggie
Fort Lauderdale,FL
Summary
Dynamic professional with a proven track record in youth counseling and Microsoft Office expertise, honed across roles from Campus Monitor at School Board Of Broward County to Private Home Health Aide. Excelled in conflict resolution and situational awareness, significantly enhancing safety and efficiency. Demonstrates a high-energy attitude and administrative support skills, committed to excellence.
Overview
10
10
years of professional experience
Work History
Campus Monitor
School Board Of Broward County
Coconut Creek, FL
06.2021 - 12.2025
- Responded quickly to emergency situations, alerting appropriate personnel when necessary.
- Provided assistance to visitors, answering questions and directing them as needed.
- Monitored campus grounds to ensure safety of students and faculty.
- Enforced school policies and regulations in a professional manner.
- Mediated conflicts between students and teachers.
- Mentored students to help foster positive and safe learning environment.
Truckload Dispatcher
Direct Traffic Solutions
Boca Raton, FL
01.2019 - 10.2020
- Assigned drivers to appropriate routes based on customer needs.
- Proactively communicating with sales representative members to ensure quality calls.
- Tracking driver locations, delays and cancellations.
- Answered customer requests with information about product availability, shipping information and status updates.
- Scheduled loads according to priority and available equipment.
- Dispatched drivers to meet daily delivery needs for company customers.
- Analyzed logs for quality levels and noted defects.
Customer Service Representative
CVS Healthcare
Tamarac, FL
02.2018 - 11.2018
- Developed positive relationships with customers through friendly interactions.
- Maintained a high level of professionalism when dealing with difficult customers.
- Stocked shelves with merchandise when needed.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Evaluated physician orders for accuracy and completeness prior to dispensing medications.
- Resolved customer service issues related to order processing or delivery delays.
Private Home Health Aide
Five star premier residences of plantation
Plantation, FL
01.2016 - 10.2018
- Assisted in transferring patients from bed to wheelchair or other mobility devices as needed.
- Prepared meals according to prescribed diet plans for the patient.
- Performed light housekeeping duties such as laundry, changing bed linens and cleaning living areas.
- Developed individualized care plans based on client's needs and preferences.
- Administered medications following physician orders.
- Observed patients for any changes in physical or mental condition.
- Provided personal care and assistance to patient, including bathing, dressing, grooming, toileting and ambulation.
- Ensured compliance with all applicable laws, regulations, policies and procedures related to private home health aide services.
- Arranged appointments for medical treatments or social activities for the patient.
- Observed and monitored patient conditions by taking vital signs such as temperature, pulse rate, respiration rate and blood pressure.
- Documented client progress in charts and logbooks.
Education
Some College (No Degree) - Cosmetology
Florida Barber Academy
Fort Lauderdale, FLSkills
- Youth counseling
- Conflict resolution skills
- Situational awareness
- Administrative support
- Microsoft office expertise
References
References available upon request.
Timeline
Campus Monitor
School Board Of Broward County
06.2021 - 12.2025
Truckload Dispatcher
Direct Traffic Solutions
01.2019 - 10.2020
Customer Service Representative
CVS Healthcare
02.2018 - 11.2018
Private Home Health Aide
Five star premier residences of plantation
01.2016 - 10.2018
Some College (No Degree) - Cosmetology
Florida Barber Academy
Similar Profiles
Olayinka HenryOlayinka Henry
General Clerk II / ESE Secertary at The School Board of Broward County, Miramar High SchoolGeneral Clerk II / ESE Secertary at The School Board of Broward County, Miramar High School
Shay FarrellShay Farrell
Teacher at School Board of Broward County, FloridaTeacher at School Board of Broward County, Florida
Kelly LentoskiKelly Lentoski
Elementary Media Specialist at School Board Of Broward CountyElementary Media Specialist at School Board Of Broward County