Travis Fleckenstein
Henderson
Summary
Quality-driven production leader with a track record of optimizing workflows and resource coordination to achieve ambitious targets. Demonstrated ability to solve operational challenges through innovative problem-solving techniques. Strong decision-making and team-building skills complemented by effective communication. Certified HVAC/R technician with hands-on experience in the field.
Overview
7
7
years of professional experience
Work History
HVAC Service Technician
Sierra Air Conditioning and Plumbing
Las Vegas
01.2026 - 03.2026
- Diagnosed issues with heating and cooling equipment in residential settings to restore optimal function.
- Troubleshot complex HVAC system problems with team members to enhance service quality.
- Performed routine maintenance on HVAC-R systems to ensure optimal performance.
- Replaced faulty components in HVAC units following safety protocols and manufacturer guidelines.
- Educated clients on HVAC-R system operation and maintenance practices to promote system longevity.
Production Manager
Colectivo Coffee Roasters
Milwaukee
10.2021 - 06.2025
- Managed daily production operations, ensuring high-quality standards in coffee roasting.
- Implemented quality control measures to maintain product consistency.
- Streamlined workflows to enhance efficiency in the roasting process.
- Managed inventory levels to ensure timely supplies for production needs.
- Collaborated with suppliers to secure timely delivery of raw materials, supporting uninterrupted production.
- Monitored equipment performance and scheduled maintenance.
- Trained staff on safety protocols and operational procedures.
- Conducted regular meetings with staff to discuss progress and address any issues or concerns.
- Assessed production orders, schedules, delivery dates, and inventory levels to optimize product availability.
Customer Service Advocate
Common Ground Health
Brookfield
05.2019 - 09.2021
- Provided fast, friendly, and knowledgeable responses to routine questions and service complaints, improving client experience.
- Resolved customer complaints through effective communication and problem-solving.
- Addressed client inquiries about health services and programs, enhancing customer understanding and satisfaction.
- Followed company guidelines in customer interactions, ensuring compliance and consistency in service delivery.
- Managed client records using electronic health information systems.
Education
HVAC/R Technician -
National Training Institute (NTI)
12-2025
EPA 608 -
12-2025
10 -
OSHA
12-2025
Associate of Arts -
Kankakee Community College
06-2014
Skills
- Installation and repair
- HVAC system maintenance
- Troubleshooting
- Equipment troubleshooting
- System diagnostics
- Preventative Maintenance
- Testing Tools
- Wiring and electricity
- Piping and Pumping
- Blueprint Reading
- OSHA compliance
- Problem solving
- Technical collaboration
- Client relations
- Workflow coordination
- Database management
- Warehouse layout optimization
- Warehouse logistics
- Performance evaluations
- Hiring and training
- Logistics coordination
- Inventory management
- Facility maintenance
- Team building and leadership
- Planning production
- Logistics oversight
- Forklift operations
- Shipping and receiving
Personal Information
Title: Production Manager
Timeline
HVAC Service Technician
Sierra Air Conditioning and Plumbing
01.2026 - 03.2026
Production Manager
Colectivo Coffee Roasters
10.2021 - 06.2025
Customer Service Advocate
Common Ground Health
05.2019 - 09.2021
HVAC/R Technician -
National Training Institute (NTI)
EPA 608 -
10 -
OSHA
Associate of Arts -
Kankakee Community College