Travis Frazier
Harriman,TN
Summary
Dynamic and detail-oriented professional with extensive experience as a Cashier Team Lead at Hardees and Insulation Installer. Proven track record in enhancing customer satisfaction and operational efficiency through effective problem-solving and attention to detail. Skilled in power tool operation and money handling, consistently delivering high-quality results in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Cashier Team Lead
Hardees
1608 South Roane Street
03.2025 - 02.2026
Insulation Installer
AccuCoat
5165 US-411, Maryville, TN 37801
07.2024 - 02.2025
- Installed insulation materials to improve energy efficiency in residential and commercial buildings.
- Operated tools and equipment safely while adhering to industry safety standards and regulations.
- Collaborated with team members to complete projects on time while maintaining quality standards.
- Conducted site assessments to determine insulation requirements based on specific building designs.
- Implemented best practices for material handling, reducing waste during installation processes.
- Maintained accurate records of materials used and project timelines for efficient workflow management.
- Identified areas for process improvement, contributing to enhanced operational efficiency within the team.
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Ensured safety compliance by adhering to industry standards and regulations during installations.
- Climbed ladders, worked with hand tools, drills, pumps and other hand-held and electrical equipment necessary for installing insulation.
- Maintained cleanliness at job sites by disposing of waste materials properly and keeping work areas organized.
- Prioritized safety precautions when handling hazardous materials, ensuring the well-being of both self and colleagues onsite.
- Demonstrated attention to detail while trimming excess insulation materials for a seamless finish on all projects undertaken.
- Supported team members in complex projects, promoting a collaborative working environment that fostered skill development and knowledge sharing.
Cook
Zaxbys
09.2021 - 10.2022
- Supervised cashier team, ensuring efficient operation during peak hours.
- Trained new cashiers on customer service protocols and register operations.
- Managed cash handling procedures, maintaining accuracy in transactions.
- Implemented process improvements to enhance transaction speed and customer satisfaction.
- Resolved customer issues promptly, fostering positive dining experiences.
- Collaborated with management to develop staff schedules based on peak demand times.
- Conducted inventory checks, ensuring adequate stock levels for smooth service flow.
- Monitored compliance with health and safety regulations among cashier staff.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
- Developed strong relationships with repeat customers through friendly service interactions.
- Trained team members on cash register operation and cash handling.
- Helped customers complete purchases, locate items, and join reward programs.
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Led opening and closing procedures and conducted cashier drops, cash control and vault monitoring.
- Operated POS cash register and equipment to collect payments.
Insulation Installer
GES Custom Remodeling
207 Center Park Dr #2040, Knoxville, TN 37922
03.2023 - 02.2024
Education
High School Diploma -
Harriman High School
920 N Roane St, Harriman, TN 37748Skills
Power Tool
Customer service
Problem-solving
Punctual and reliable
Money handling
Heavy lifting
Workflow coordination
Attention to detail
Time management
Workload prioritization
Timeline
Cashier Team Lead
Hardees
03.2025 - 02.2026
Insulation Installer
AccuCoat
07.2024 - 02.2025
Insulation Installer
GES Custom Remodeling
03.2023 - 02.2024
Cook
Zaxbys
09.2021 - 10.2022
High School Diploma -
Harriman High School