Experienced installation and repair fiber technician with work history setting up, repairing and configuring telecommunications equipment. Talented at building and leading employees with little oversight. Excellent communication and planning skills.
Overview
19
19
years of professional experience
Work History
Fiber Infrastructure Locator
Stake Center
02.2023 - Current
Managed workload effectively by prioritizing tasks based on urgency, complexity, and resource availability.
Optimized locator performance through regular equipment calibration and maintenance checks.
Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
Minimized disruptions to public spaces during locate activities by maintaining clean work areas and adhering to traffic control protocols.
Photographed utility sites and marked lines with paint and flags for identification by excavating personnel.
Utilized GPS technology alongside traditional locating methods for enhanced accuracy in challenging environments.
Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
Managed approximately 50-100 contractor tickets, emails, and calls.
Communications Technician
AT&T
04.2015 - 02.2023
Splicing and Maintaining Fiber and Copper Circuits, Installing and repairing various VOIP and Pots Services, Interacting with customers in home on daily basis
Oversaw business telecommunication networks, telephones and office equipment.
Ensured regulatory compliance by adhering to industry standards when installing or repairing communication equipment.
Reduced downtime by promptly addressing and resolving technical issues related to communication systems.
Installed wiring, cabling and networking hardware on customer premises.
Collaborated with other technicians to troubleshoot and resolve technical issues.
Responded to service requests during and after business hours.
Followed standards and procedures to maintain safe work environment.
Repaired cut cable of various sizes and worked with color-coded wires and cables.
Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
Optimized system performance through expert alignment of optical devices used for signal transmission across network.
Worked approximately 5-10 tickets per day at customer sites including business and homes
Utility Locator
United States Infrastructure Corp
03.2007 - 04.2015
Locating Underground Utilities Including Gas, Telecommunications and Electric, Reading and understanding various mapping systems for utilities, Using Ticket system to maintain and employ locating
Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
Responded to service requests during and after business hours.
Utilized systematic approach when searching for challenging or unmarked utilities, resulting in successful discoveries without incident.
Managed over 100 tickets daily from contractors including calls and emails.
Enhanced safety by accurately identifying and marking underground utility lines.
Network Technician
Muskogee Public Schools
08.2005 - 03.2007
Traveled to remote office locations to install nodes and implement client software rollouts.
Supported users both local and by phone with problem resolution and education.
Optimized wireless networks through strategic access point placement, enhancing connectivity throughout facility.
Set up hardware and software in optimal configurations to meet network performance requirements.
Installed network jacks in new construction and within existing facilities.
Ran troubleshooting tickets and installs at over 10 school locations in Muskogee.
Education
Some College (No Degree) -
Northeastern State University
Tahlequah, OK
High School Diploma -
Muskogee High School
Muskogee, OK
05.2005
Skills
Communication
Problem-Solving
Customer Interaction
Active listening
Teamwork
Self-Management
Installing equipment
Safety Planning
OSHA Compliance
Goal-Oriented
Employee Motivation
Analytical Thinking
Timeline
Fiber Infrastructure Locator
Stake Center
02.2023 - Current
Communications Technician
AT&T
04.2015 - 02.2023
Utility Locator
United States Infrastructure Corp
03.2007 - 04.2015
Network Technician
Muskogee Public Schools
08.2005 - 03.2007
Some College (No Degree) -
Northeastern State University
High School Diploma -
Muskogee High School
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