Travis Garcia
Billings,MT
Summary
Results-driven Senior Warehouse Manager with extensive experience in overseeing warehouse operations and implementing process improvements. Known for strong leadership skills, mentoring staff, and fostering collaboration to optimize workflow and ensure safety compliance.
Overview
1
1
Certification
26
26
years of professional experience
Work History
Senior Warehouse Manager
US Foods
Billings, Montana
01.2021 - 07.2026
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Trained and mentored new staff in warehouse procedures and best practices.
- Implemented process improvements to enhance workflow efficiency in the warehouse.
- Managed shipping schedules and ensured timely dispatch of goods to customers.
- Collaborated with cross-functional teams to resolve operational issues promptly.
- Conducted regular audits to ensure compliance with company policies and standards.
- Monitored staff performance and provided feedback for improvement.
- Organized training sessions for new employees regarding safety procedures in the workplace.
- Resolved customer complaints in an efficient manner while ensuring satisfaction at all times.
- Managed the loading and unloading of goods onto trucks or containers for shipment.
- Coordinated with other departments regarding supply chain management issues.
- Planned work schedules according to seasonal demands, customer orders.
- Oversaw receiving, handling, storage, shipping, and distribution operations.
- Supervised a team of up to 30 warehouse workers on daily basis.
- Provided technical support in order picking processes using automated equipment.
- Monitored production and quality to mitigate loss and increase efficiency.
- Conducted regular safety inspections of the warehouse, identified any hazards, and provided solutions to mitigate risks.
- Assigned tasks to warehouse personnel and monitored their progress.
- Generated warehouse shipping documents, packing lists and invoices.
- Oversaw inventory of incoming and outgoing materials based on physical counts and bar-code systems.
- Hired, trained and motivated warehouse staff to meet tight schedules and demanding performance targets.
- Increased productivity through cross-training and thorough training of both current employees and new hires.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Secured resourcing for materials, equipment and personnel to meet warehouse operational needs.
- Facilitated team meetings to communicate goals, updates, and solicit feedback for continuous improvement.
- Monitored workers and reviewed completed work for proper performance.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Informed upper management or department heads of items loaded or problems encountered.
- Resolved personnel problems, complaints and grievances, referring serious issues to higher-level supervisors.
- Completed or assisted with difficult or skilled tasks.
- Prepared and led staff training and instruction.
- Reported employee time, job expenses and inspections results in work records.
- Conducted interviews, selected candidates and supported hiring processes to maintain staffing levels.
- Inputted and approved employee time cards using Kronos.
- Used TABLEAU reporting system
- Was fluent in the WMS system provided.
- Participated and passed Food Safety and Sanitation Audits.
- Received HACCP certification and PCQI certification.
Warehouse Supervisor
US Foods
Billings, Montana
01.2017 - 12.2020
- Managed and oversaw all aspects of inbound and outbound operations.
- Reported to Senior management through weekly updates and progress reports.
- Managed Union and non-union associates in the same environment.
- Was in charge of discipline for a crew of 30+ associates.
Shipping Supervisor
Food Service of America
Billings, Montana
01.2011 - 12.2016
- Managed a shipping crew, overseeing all aspects, including loading, palletizing and managing timely shipping of product.
- Handled all aspects of discipline with union associates.
- Used multiple programs to assist in routing orders and cubing trucks for shipping.
- Handled invoicing and HAZMAT paperwork for outbound loads.
Order Selector/Loader
Food Service of America
Billings, Montana
09.2000 - 12.2010
- Selected and organized products for efficient order fulfillment.
- Operated warehouse equipment to transport goods safely.
- Maintained cleanliness and organization of work area.
- Followed safety protocols to ensure a secure work environment.
- Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
- Attended company safety meetings to maintain knowledge of new and important information.
- Executed the picking, packing, shipping, and unloading of goods in an efficient manner.
- Verified accuracy of orders prior to loading onto delivery trucks.
- Provided assistance with stocking duties when necessary during peak periods.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Education
High School Diploma -
Skyview High School
Billings, MT06-1999
Skills
- Inventory management
- Shipping coordination
- Warehouse safety
- Compliance auditing
- Process improvement
- Supply chain management
- Team leadership
- Performance evaluation
- Customer satisfaction
- Employee training
- Problem solving
- Effective communication
- Attention to detail
- Conflict resolution
- Time management
- Shipping and receiving
- Warehouse operations
- Operational efficiency
- Inventory and stocking
- Reporting and correspondence
- Goal setting
- Multiple priorities management
- Team coaching
- Forklift operations
- Problem-solving
- Mentoring and training
- Warehouse auditing
- Safety monitoring
- Employee scheduling
- Verbal and written communication
- Quality management
- Safety oversight
- Collaborative teamwork
- Facility security
- Employee team supervision
- Team building and leadership
- Contract negotiation
- Documentation
- Heavy lifting
- Hiring and training
- Order picking and processing
- Performance evaluations
- Financial tracking
- Route optimization
- Delegating work
- Staff supervision
Certification
- HACCP Certification
- PCQI Certified
- MHE certified and a certified Trainer.
Timeline
Senior Warehouse Manager
US Foods
01.2021 - 07.2026
Warehouse Supervisor
US Foods
01.2017 - 12.2020
Shipping Supervisor
Food Service of America
01.2011 - 12.2016
Order Selector/Loader
Food Service of America
09.2000 - 12.2010
High School Diploma -
Skyview High School