Summary
Overview
Work History
Education
Skills
Timeline
Generic

Travis Gardner

Wylie

Summary

Dynamic General Manager with proven expertise in operations management, team building, and process improvements. Committed to driving profitability and enhancing service quality through strategic planning and effective training.

Overview

9
9
years of professional experience

Work History

General Manager

MobilityWorks
Mesquite, TX
09.2024 - Current
  • Directed daily operations to enhance service delivery and customer satisfaction.
  • Implemented process improvements to increase efficiency in team workflows.
  • Analyzed sales data to identify trends and inform strategic decisions.
  • Managed budgets effectively, ensuring alignment with organizational goals and financial performance.

General Manager

Tesla
Plano, TX
08.2023 - 06.2024
  • Coach for growth, foster inclusion, and provide daily feedback
  • Manage the entire customer journey, improve communication, and enhance service quality
  • Own site performance, hit targets, implement, and manage, efficient process improvements
  • Develop high performance team, and translates company goals into actionable strategic plans

Location General Manager

CarMax Auto Superstores
Garland, TX
08.2017 - 08.2023
  • Held ultimate responsibility for total store operations, driving profitability, customer satisfaction, and associate development across sales and service.
  • Manage daily store operations, including budgeting, P&L management, and identifying opportunities for process improvement and waste reduction.
  • Hire, train, and mentor associates, fostering engagement through effective feedback and performance reviews
  • Ensure a high-quality, transparent, and efficient buying process, resolving customer and associate issues
  • Lead the senior management team to meet or exceed store goals, implementing company initiatives

Education

Computer Science

Boise State University
Boise, ID

Skills

  • Leadership and team building
  • Operations management
  • Training and coaching
  • Inventory control
  • Process improvements
  • Customer retention
  • Strategic planning

Timeline

General Manager

MobilityWorks
09.2024 - Current

General Manager

Tesla
08.2023 - 06.2024

Location General Manager

CarMax Auto Superstores
08.2017 - 08.2023

Computer Science

Boise State University