Travis Gensmer
Saint Simons Island,GA
Summary
With over 20 years in customer service, I excel in relationship building and stock management, honed across roles from United Distributors to fine dining establishments like Delaneys Bistro. My expertise in wine and spirits complements my goal-oriented approach, significantly enhancing customer satisfaction and sales outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Sales Assistant
United Distributors
12.2023 - Current
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
Server / Bartender
Delaneys Bistro
12.2014 - 12.2023
More fine dining. Spent most of my time perfecting my skills in customer service with extensive knowledge of food, wine, and spirits.
Server / Bartender
Halyards
10.2009 - 11.2014
Moved on to the fine dining experience
Server / Bartender
Outback Steakhouse
02.2007 - 06.2009
First job while in college got to know the restaurant industry so
Education
High School Diploma - Applied Mathematics
Glynn Academy
Brunswick, GA05.2006
Skills
- 20 years of customer service experience
- Goal oriented
- Relationship building
- Stock management
- Extensive knowledge of wine and spirits
Certification
SIERA advance sales seminar from gallo wine.
Timeline
Sales Assistant
United Distributors
12.2023 - Current
Server / Bartender
Delaneys Bistro
12.2014 - 12.2023
Server / Bartender
Halyards
10.2009 - 11.2014
Server / Bartender
Outback Steakhouse
02.2007 - 06.2009
High School Diploma - Applied Mathematics
Glynn Academy