Travis Germain
Summary
Military Veteran and results-driven Warehouse & Operations Manager with 10+ years of leadership experience across warehouse management, logistics, supply chain, inventory control, shipping and receiving, and transportation operations. Proven track record leading teams, improving operational efficiency, maintaining inventory accuracy, and driving KPI performance through Lean Six Sigma, process improvement, and data-driven decision-making
Overview
1
1
Certification
10
10
years of post-secondary education
12
12
years of professional experience
Work History
Warehouse Manager
Shepherd Electric Supply
Chesterfield, VA
06.2026 - Current
- Oversee outbound fulfillment to ensure the right product, quantity, and shipping documentation leave the warehouse on time, with priority orders handled with urgency.
- Own daily warehouse operations across shipping, receiving, inventory control, wire/material management, and truck logistics, maintaining operational flow and minimizing stalls and rework.
- Established and enforced standards for warehouse accuracy, productivity, safety, and pace while coaching, delegating, and holding team members accountable.
- Developed warehouse personnel and front-line leadership by setting clear expectations, providing coaching, and fostering ownership of daily operations.
- Maintain inventory integrity through cycle counts, physical inventory, bin-location accuracy, inbound receiving verification, and discrepancy resolution.
- Coordinate with dispatch, counter sales, purchasing, and other branch functions to resolve time-sensitive exceptions and keep customer commitments on track.
- Identified recurring errors and workflow friction, investigated root causes, and implemented process improvements that enhanced accuracy and sped up operations.
Operations Manager
U.S. Army
Fort Lee, VA
08.2025 - 04.2026
- Directed personnel, equipment, and resource planning supporting 1,000+ personnel while balancing staffing requirements and operational deadlines.
- Led daily operational execution for high-tempo operations, establishing clear standards, priorities, accountability, and follow-through.
- Set and enforced execution standards, coached personnel, delegated work, followed up on completion, and addressed performance issues to enhance team accountability.
- Applied Lean Six Sigma principles to reduce process friction, improve operational flow, and strengthen consistency across teams and shifts.
- Developed SOPs, task standards, and execution plans that improved accountability and enabled reliable handoffs.
- Developed SOPs, task standards, and execution plans to strengthen accountability and ensure reliable handoffs across operations.
- Maintained strong safety culture by identifying hazards, enforcing standards, and ensuring readiness of equipment and personnel for operations.
Assistant Operations Manager
U.S. Army
Fort Lee, VA
04.2024 - 08.2025
- Coordinated cross-functional teams to prioritize time-sensitive requirements, resolve exceptions, and keep work moving without unnecessary delays or rework.
- Coached and developed personnel through direct feedback, standards enforcement, delegation, and performance follow-up.
- Coached and developed personnel through direct feedback, enforced standards, delegated tasks, and followed up on performance to enhance team capabilities.
- Maintained organized work areas and reinforced safety culture, ensuring personnel and equipment readiness for each shift.
Supply Chain Operations Manager
U.S. Army
Fort Campbell, KY
09.2021 - 04.2024
- Directed logistics and supply chain operations supporting 700 personnel, overseeing resource planning, sustainment, inventory, and operational readiness.
- Managed $200M property portfolio, controlled 60 hand receipts, conducted audits, and resolved discrepancies to ensure inventory integrity.
- Led inventory accountability by performing physical checks, resolving discrepancies, and conducting root-cause reviews to enhance accuracy.
- Oversaw procurement financial operations including work orders, purchase requisitions, purchase orders, and cost controls.
- Managed accountability for a $200M property portfolio and maintained control across 60 hand receipts, conducting audits and resolving discrepancies.
- Oversaw procurement financial operations, including work orders and purchase orders, while implementing cost control measures.
- Monitored KPIs and logistics performance trends to identify recurring errors, prioritize corrective actions, and improve operational efficiency.
Logistics Manager
U.S. Army
Joint Base Lewis-McChord, WA
08.2019 - 07.2021
- Managed logistics and supply chain operations supporting 500+ personnel, improving supply availability and operational readiness.
- Coordinated inventory planning, material distribution, receiving, and supply support to ensure property accountability and regulatory compliance.
- Monitored KPIs and logistics analytics to enhance inventory accuracy and operational efficiency.
- Coordinated inventory planning, material distribution, receiving, and supply support while maintaining property accountability and regulatory compliance.
- Applied Lean principles to streamline supply processes and reduce processing delays.
- Conducted property accountability audits and maintained compliance with DoD supply regulations.
Logistics Specialist
U.S. Army
Fort Campbell, KY
12.2014 - 07.2019
- Supported high-volume logistics operations by ensuring accuracy, timeliness, and proper documentation for disciplined execution.
- Executed procurement, supply requisitioning, material management, inventory control, and distribution support to meet operational requirements efficiently.
- Maintained accurate records and accountability for equipment and supplies, coordinating with multiple stakeholders to ensure seamless logistics operations.
Education
Bachelor of Science - Criminal Justice
American Military University
Charles Town, WV 08.2016 - 12.2023
Associate of Science - Criminal Justice
American Military University
Charles Town, WV 06.2018 - 01.2021
Skills
- Warehouse & Distribution Operations
- Supply Chain & Logistics Management
- Inventory Management & Asset Accountability
- Shipping & Receiving
- Transportation & Truck Logistics
- Inbound & Outbound Operations
- Workforce Management & Team Leadership
- KPI Management & Performance Reporting
- Operational Excellence & Process Optimization
- Lean Six Sigma & Continuous Improvement
- Root-Cause Analysis & Corrective Action
- SOP Development & Process Standardization
- Safety & Compliance
- Cross-Functional Collaboration
- Resource Planning & Operational Execution
- ERP / MRP Systems
- SAP & Oracle
- Data-Driven Decision Making
Certification
- Certified Army Logistician (CLA, CLT, SOLE)
- Lean Six Sigma
Timeline
Warehouse Manager
Shepherd Electric Supply
06.2026 - Current
Operations Manager
U.S. Army
08.2025 - 04.2026
Assistant Operations Manager
U.S. Army
04.2024 - 08.2025
Supply Chain Operations Manager
U.S. Army
09.2021 - 04.2024
Logistics Manager
U.S. Army
08.2019 - 07.2021
Associate of Science - Criminal Justice
American Military University
06.2018 - 01.2021
Bachelor of Science - Criminal Justice
American Military University
08.2016 - 12.2023
Logistics Specialist
U.S. Army
12.2014 - 07.2019