Travis Green
Concord,NC
Summary
Dynamic Account Manager offering expertise in building partnerships, retaining key accounts and enhancing profit channels. Strong leader with proficiency in growing professional network, influencing decision-makers and devising successful strategies. Collaborative and strategic team leader with robust background in customer relationship management.
Overview
15
15
years of professional experience
Work History
Account Manager
Thomson/Regal Rexnord
Radford, VA
09.2019 - Current
- Cultivated client relationships to improve retention and satisfaction rates.
- Developed strategies that increased revenue from existing accounts.
- Facilitated regular meetings with clients to resolve concerns and track progress.
- Served as primary contact for all client needs and issues.
- Trained new team members on account management tools and processes.
- Managed multiple accounts simultaneously, ensuring timely delivery of services.
- Renewed existing accounts by strengthening key client relationships.
Assistant Store Manager
Wal Mart Stores Inc
Fairlawn, VA
11.2010 - 09.2019
- Replenished merchandise, welcomed customers, responded to questions and maintained overall presentation of store.
- Managed housekeeping and inventory procedures for the store in a timely manner.
- Assisted in the overall day-to-day operations of the store including continuous development of effective store associates to achieve desired sales and results.
- Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to the team.
- Motivated and inspired employees to achieve high performance.
Skills
- Client relationship management
- Revenue growth strategies
- Account management
- Data analysis
- Customer retention
- Strategic planning
Timeline
Account Manager
Thomson/Regal Rexnord
09.2019 - Current
Assistant Store Manager
Wal Mart Stores Inc
11.2010 - 09.2019