I am currently in the process of re-enrolling at Middle Tennessee State University to get my bachelor degree in business which was initially my goal. My area of expertise is in customer services I’m able to properly read visitors to de-escalate situations for a safer environment.
Overview
2
2
years of professional experience
Work History
Security Guard Officer
Walden
Nashville
09.2023 - Current
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Acted quickly during emergency situations to reduce opportunity for damage and injury.
Regulated vehicle and pedestrian traffic onto building grounds.
Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
Checked and verified photo identification prior to granting facility access.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Conducted regular patrols of key areas to spot and control security concerns.
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Security Guard
Allied Universal Security Services
Nashville
05.2022 - 05.2023
Used handheld device to scan orders, obtain route information, and navigate
Inspected vehicle pre- and post-trip to identify maintenance and repair needs
Lifted boxes weighing up to 50lbs repeatedly throughout shifts
Delivered the highest level of service to satisfy and retain customers
Cleaned and maintained the delivery vehicle to meet professional standards
Followed traffic laws and regulations to ensure safe transportation of goods
Maintained accurate records of all deliveries, including times, locations, and any additional notes
Assisted in warehouse duties when not completing deliveries, such as stocking shelves or preparing orders.
Regulated vehicle and pedestrian traffic onto building grounds.
Interacted assertively but non-confrontationally with personnel and general public.
Completed full building and grounds patrols to spot and investigate concerns.
Promoted public awareness and community education programs to educate public on false alarm prevention and compliance.