Travis Hatfield
APO,AE
Summary
Proficient Master Sergeant Command Munitions Manager offering 22 years of experience with United States Air Force and desiring to apply knowledge to growth-oriented position. Objective and organized with in-depth understanding of how to collect, analyze and utilize data. Good decision-making, problem-solving and planning abilities.
Overview
9
9
years of professional experience
Work History
Facility Management Assistant
Army Air Force Exchange Service, AAFES
2022.11 - Current
- Created and updated records in SalesForce and files to maintain document compliance of Fixed assets and vehicle maintenance cost.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Performed wide-ranging administrative, financial and service-related functions.
- Delivered top-notch administrative support to office staff, promoting excellence in office operations.
- Conducted research to assist with routine tasks and special projects.
- Reviews equipment/construction/material/parts quotes from vendors and forward information for Purchase Order request in Orcale iProcurement system
Customer Experience Associate
Army Air Force Exchange Service, AAFES
2022.09 - 2022.11
- Asked customers questions to determine, verify and solve common problems.
- Looked for additional ways to expand products to customers by upselling new products and services.
- Addressed customer inquiries, concerns, and complaints by providing solutions and alternatives and followed up to confirm resolution.
- Maintained extensive knowledge of company products to recommend items aligned with customer needs.
- Trained new Customer Experience Associates on policies and procedures to support favorable customer experiences.
Warehouse Laborer
Army Air Force Exchange Service, AAFES
2022.04 - 2022.09
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Checked packages and merchandise for damage and notified vendors.
- Unpacked and repacked items in different quantities and configurations for shipment.
- Kept warehouse stations and equipment in good working order in line with OSHA requirements.
- Updated daily logs with regular shift activities and incident details.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Assembled pallets and crates for secure transportation of materials.
- Helped train new employees in safe practices and warehouse procedures.
Munitions Inspection Section Chief
United States Air Force, USAF
2020.08 - 2022.04
- Directed and managed 34 personnel in three work centers to ensure safety, serviceability, supply posture and security of $509M stockpile spanning 16 explosive locations.
- Oversaw production and administration of all maintenance, readiness and training programs and processes for Munitions Inspection and Scheduling to include weekly/monthly maintenance schedules, supplemental training, deployment preparation, flight manning, daily operations and logistical coordination.
- Directed Munitions Inspection Management Internal Control Toolkit (MICT) program and oversaw sections adherence to DoD and United States Air Force policies and written guidance. Organized and supervised mission assessment teams of 15 personnel that analyzed work center practices and coordinated weekly updates, “tiger team” focus groups and high visibility to attain 100% program compliance.
- Managed stockpile shipping and receiving program and coordinated inbound and outbound shipments with material sections, security forces and logistics readiness personnel to satisfy life-cycle sustainment of a 4.5K line item inventory and managed logistic preparation and execution of 47 explosive shipments totaling $150M.
- Oversaw Conventional Munitions Restricted and Suspended program for munitions flight to ensure safety and security of a 5.6K line item munitions stockpile as well as directed inventory management, identification, segregation and shipment of unsafe munitions.
- Managed organization stockpile inspection program; administered 30 ammunition inspectors across nine work centers and guided all sustainment efforts resulting in over 6,000 inspections supporting serviceability requirements of $509M stockpile and receipt and shipment in support of 1.1M assets totaling $7.3M hazardous assets, satisfying DoD ammunition inventory steady-state and logistics objectives of Global Ammunition Control Point Fight, Tactical Air Missile Program and Defense Logistics Agency.
- Additional duty as First Sargent. Ensured force understands commander's policies, goals and objectives, and also ensures support agencies, i.e., security forces, civil engineer, medical facilities, services, etc., are responsive to needs of all assigned unit personnel and their families.
Command Munitions Manager
Headquarters, United States Air Forces In Europe
2015.07 - 2020.07
- Managed USAFE-AFAFRICA In-Resident and expeditionary Theatre Ammunitions Course program. Trained and guided 45 staff officers in developing course curriculums, class itineraries and subject briefings encompassing explosive site surveys, equipment, Defense Readiness Reporting System, munitions posture and distribution, supplemental course management, mission generation assessments and theatre war planning. Successfully completed 48 classes and training of 500 students from 9 different locations.
- Manager for Command Readiness Reporting program responsible for guiding efforts of 28 unit readiness point-men and administered oversight of organization WRM supply distribution and acquisition, concept of operations, unit management, logistics, maintenance employment planning, personnel training status and overall posture and preparedness of 2 combatant commands encompassing 9 Main Operating Bases and 16 Million square miles of Allied territory.
- Division munitions maintenance liaison for US European Command military construction projects and guided planning, funding, munitions maintenance requirements, life cycle considerations, supply support requirements, facility design and construction and equipment for 16 military projects across 15 nations totaling $424 million to further European Defense Initiative and related theatre directives.
- Command policy program manager: Oversaw review, revision and interpretation of USAFE and Department of Defense policies, directives and guidance and thereby influencing operational training, inventory management, requirements planning, technical maintenance tactics and readiness posturing across two combatant command theatres.
- Lead planner and evaluator for 2018 USAFE Combat Ammunition Production Exercise that incorporated 217 personnel from 7 Major Commands and four maintenance functional areas. Set event evaluation standards and exercise goals and guided multiple teams in developing and executing munitions employment plans, logistical operations, explosive siting waivers, supply support procedures, safety actions within inspection thresholds. Coordinated manning arrangements for 73 augmentees and evaluators over two week operational period to successfully remain below $350K project budget.
- Managed largest Munitions shipment in decades to Europe. Ordered and directed over 200 20ft containers of munitions for 9 Main Operating Bases and 16 forward operating location to meet commander-in-chief's mission vision.
- 2016 United States Air Forces in Europe and Africa A4 Logistics, Engineering, and Force Protection Directorate, 1st and 3rd quarter Non-commissioned Officer of the Quarter
- 2017 United States Air Forces in Europe and Africa A4 Logistics, Engineering, and Force Protection Directorate, 2nd quarter Non-commissioned Officer of the Quarter
- 2018 United States Air Forces in Europe and Africa A4M, Aircraft and Munitions maintenance division, Non-commissioned Officer of the Year
- 2018 United States Air Forces in Europe and Africa A4 Logistics, Engineering, and Force Protection Directorate Non-commissioned Officer of the Year
- 2018 United States Air Forces in Europe and Africa Non-commissioned Officer of the Year
Munitions Control Asst Section Chief
United States Air Force, USAF
2014.07 - 2015.06
- Administered Munitions Control SharePoint program which managed 8000 ammunition operations and integrated inventory transactions across nine work centers utilizing and coordinating explosive safety standards, Air Force regulations and Combat Ammunition System (CAS) ensuring safety and accountability of 193 personnel and civilian workers.
- Supervised 21 personnel in coordination and execution of daily ops, material transactions, inventory sustainment, supply database analysis, and vehicle support of wing flying operations, resulting in 127K lbs. ammunition being assembled, inventoried and delivered and allowing over 3.4 thousand flying hours.
- Commanded Flight Control Center contingency program and inventory database for 5 peninsula-wide exercises; directed storage area maintenance during 24 hour chemical environment operations resulting in assembly, accountability and delivery of 400K pounds of aircraft ammunition for theatre security sorties.
- Managed Operational Plans, Base Support Plans, and exercise planning programming for ammunition flight. Coordinated reviews and updates with Headquarters Pacific Air Forces to ensure all ammunition maintenance and sustainment efforts align with 51st Fighter Wing, Combatant Commander and National Security Council directives.
- Managed flight Emergency Action Checklist Program and authored 21 emergency checklists that aligned crisis and hazardous condition responses to DoD and Installation directives, guaranteeing safety of 208 munitions personnel and secured 180 acre critical war reserve munitions storage areas across three different locations.
Education
Associate of Science - Munitions Systems Technology
Community College of The Air Force
Montgomery, AL04.2016
Skills
- Business Management
- Microsoft Office
- PowerPoint Presentations
- Organize Files
- Recordkeeping
- Maintenance and Supply Requests
- Project Schedule Coordination
- Office Administration
- Supply Inventory Control
- OSHA Requirements
- Manage Budgets
- Administrative Procedures
Languages
German
Limited Working
Timeline
Facility Management Assistant
Army Air Force Exchange Service, AAFES
2022.11 - Current
Customer Experience Associate
Army Air Force Exchange Service, AAFES
2022.09 - 2022.11
Warehouse Laborer
Army Air Force Exchange Service, AAFES
2022.04 - 2022.09
Munitions Inspection Section Chief
United States Air Force, USAF
2020.08 - 2022.04
Command Munitions Manager
Headquarters, United States Air Forces In Europe
2015.07 - 2020.07
Munitions Control Asst Section Chief
United States Air Force, USAF
2014.07 - 2015.06
Associate of Science - Munitions Systems Technology
Community College of The Air Force
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