Travis Heller

Results-driven Quality & Finishing Supervisor with 8 years of experience managing production teams. Expert in improving, streamlining, and maintaining high-quality standards while reducing waste and boosting throughput.

Detail-oriented Quality Assurance Leader with expertise in audit management, root cause analysis, and corrective actions (CAPA). Proven ability to enforce rigorous quality standards in finishing, ensuring zero-defect, compliant products.

Enforcing strict adherence to safety protocols (e.g., handling paint/solvents, PPE usage).

• Results-driven Service Consultant/Sales Professional with a strong background in diagnosing vehicle issues, preparing precise repair estimates, and driving revenue growth. Expert at translating technical jargon into clear, customer-friendly terms to increase approval rates.
• Acted as the primary liaison between customers and technicians, ensuring clear communication of repair needs and reducing service errors by 10%.
• "Reduced service turnaround time by 20% by streamlining the workflow between the service bay and the front desk.
• "Prepared comprehensive repair orders (RO) and managed warranty claims, achieving a 25% increase in claim approvals."
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• Would go to auctions, thoroughly look over cars estimate roughly how much needs to be put in it and how much can be made off of vehicles and purchase. primer with zinc and or epoxy primer’s, and then topcoat with either single stage and or basecoat clearcoat semi’s along with body work and fiberglass work.

• Repair damaged equipment, custom fabricated fiberglass covers, doors, trim, etc. on equipment. Custom fab. Sheet metal, welding, use filler as need to ensure smooth straight flawless finish. Prime, paint, matching colors as needed.

• Would R&I, R&R, parts on vehicles according to estimates, repair panels, bumpers, using fiberglass, plastic weld, welding, Bondo, primer block primer make sure panels ready for paint, prep, mix paint match as necessary, and paint.