Travis Hill
Prineville,OR
Summary
Motivated and adaptable professional with a strong foundation in both the electrical and computer industries, complemented by years of experience in the culinary field. Skilled in diagnostics, system installation, and customer support, with a proven ability to lead teams and manage complex projects. Known for precision, creativity, and problem-solving under pressure—whether troubleshooting electrical systems or coordinating fast-paced kitchen operations. Dedicated to delivering quality results, continuous learning, and maintaining high standards of safety, efficiency, and teamwork.
Overview
11
11
years of professional experience
1
1
Certification
Work History
12 Volt Installer
Titan Voltage
07.2024 - 09.2025
- Educated clients regarding proper use of installed components upon completion of projects.
- Troubleshot and repaired faulty wiring, circuits, and components.
- Identified the correct type of wire for each job based on current requirements.
- Ensured compliance with safety regulations throughout the entire installation process.
- Utilized specialized tools such as multimeters, crimpers, strippers and soldering irons to complete installations.
- Fabricated custom wiring harnesses for unique applications.
Technical Support Lead
EROAD
01.2021 - 07.2024
- Manage the tier 1 support teams day to day operation, attend meetings with customers to go over any cases or technical support needed
- Created data reports for answer rates and case loads
- Created SOPs to put in place for support
- Monitored ticketing system activity ensuring that all tickets are responded to promptly according to established SLA’s.
- Managed team resources to complete projects within tight deadlines while maintaining quality standards.
Installation Manager
Titan Voltage
01.2020 - 01.2021
- Overseen all technicians and installs for the company
Customer Engineer
Applied Materials
01.2018 - 06.2020
- Proficient at task management
- Diligent on ensuring specs are followed while performing Preventative maintenance tasks
- Resolved complex technical issues by researching existing solutions in the knowledge base database.
- Analyzed data from diagnostic tests to identify root cause of system problems.
- Developed detailed documentation outlining customer system configurations.
- Performed preventative maintenance on systems, including patching and upgrades.
12 Volt Technician
Car Toys
03.2017 - 01.2018
- Installer of 12 volt stereo systems, car alarms, and remote start systems
- Trouble shooting 12 voltage related issues
Line Cook
Providence Portland Medical Center
11.2014 - 03.2017
- Perform well under high stress and high demand situations
- Flexible in the demands of the company
Line Cook
Killer Burger
04.2014 - 11.2014
- Consistently maintained high quality standards
- Exceeded performance, met budget and team goals
- Timely in preparation and delivery to customers
Education
Associates Degree - Culinary
Le Cordon Bleu College of Culinary Arts
General Education Diploma - undefined
Linn Benton Community College
Skills
- Proficiency using multi-meters and other 12 voltage measuring tools
- Extremely organized
- Thorough with responsibilities
- Dependable
- Motivated
- Ability to pick up skills quickly
- Supervising Experience
- Clean drivers license
- Customer service
- Time management
- Sales
- Wiring installation
- Technical troubleshooting
- Installation management
- Team leadership
- Preventative maintenance
Certification
ServSafe
PERSONAL INFORMATION
Authorized To Work: US
Timeline
12 Volt Installer
Titan Voltage
07.2024 - 09.2025
Technical Support Lead
EROAD
01.2021 - 07.2024
Installation Manager
Titan Voltage
01.2020 - 01.2021
Customer Engineer
Applied Materials
01.2018 - 06.2020
12 Volt Technician
Car Toys
03.2017 - 01.2018
Line Cook
Providence Portland Medical Center
11.2014 - 03.2017
Line Cook
Killer Burger
04.2014 - 11.2014
General Education Diploma - undefined
Linn Benton Community College
Associates Degree - Culinary
Le Cordon Bleu College of Culinary Arts