Travis Hoffman
Niles,MI
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
4
4
years of professional experience
Work History
Automotive Technician
A Plus Automotive Service
Mishawaka, Indiana
05.2022 - Current
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance services including oil changes and tire rotations.
- Repaired and replaced faulty components in various vehicle systems.
- Demonstrated B class mechanical skills across various systems including brakes, lube tech, electrical, diagnosing, suspension, fluid changes, welding, and alignments.
- Proficient in communicating with customers and troubleshooting issues.
- Performed drive ability tests on vehicles after repairs were completed.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Inspected vehicle engines and other components to identify potential issues.
- Operated shop equipment with a focus on safety and efficiency.
- Attended technical training courses to enhance knowledge base.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Acquired in-depth understanding of automotive systems and components, enabling fast and accurate repairs.
Crew Chief
Discount Tire
Mishawaka, Indiana
09.2024 - 05.2025
- Managed daily operations of team members to ensure efficient and successful completion of tasks.
- Supervised tire installation and balancing for diverse vehicle types.
- Trained new crew members on safety protocols and operational procedures.
- Conducted quality checks on installed tires to ensure customer satisfaction.
- Managed inventory levels and organized tire storage for efficient access.
- Assisted customers with product selection and service recommendations.
- Created reports summarizing completed maintenance activities on a weekly basis.
Education
Edwardsburg High School
Edwardsburg, MISkills
- Diagnostic tools
- Vehicle repair
- Brake inspection
- Brake systems knowledge
- Electrical systems systems
- Electrical systems repair procedures
- Troubleshooting skills
- Computer diagnostics
- Drivetrain and axle installation
- Exhaust systems
- Coolant system control
- Fluid exchanges
- Heating and air conditioning
- Welding and fabrication
- Operating air compressors
- Safety protocols
- Quality assurance
- Workflow optimization
- Work estimation
- Purchasing parts and inventory
- Parts management
- Installing equipment
- Test analysis
- Detecting refrigerant leaks
- Attention to detail
- Problem solving
- Issue resolution
- Effective communication
- Client relationship management
- Client relationship management (CRM)
- Hazardous waste management
- Electrical
- Steering systems
- Able to lift 130 lbs
- Software updates
- Automotive engineering
- Heating and air conditioning
References
References available upon request.
Timeline
Crew Chief
Discount Tire
09.2024 - 05.2025
Automotive Technician
A Plus Automotive Service
05.2022 - Current
Edwardsburg High School