Detail-oriented professional specializing in store operations management and customer relations. Demonstrated ability to implement effective training programs and streamline processes, ensuring a safe and compliant work environment.
Overview
3
3
years of professional experience
Work History
Store Manager
Lids
Reno, NV
06.2025 - Current
Managed daily store operations to enhance customer satisfaction and sales performance.
Trained and supervised staff in merchandising techniques and customer service excellence.
Implemented inventory management procedures to optimize stock levels and reduce shrinkage.
Analyzed sales data to identify trends and adjust product offerings accordingly.
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Assistant Store Manager
Columbia Sportswear
Reno, NV
01.2023 - 06.2025
Monitored cash handling processes to ensure accuracy and compliance with company standards.
Created and maintained safe and secure work environments for employees.
Trained new employees on store policies, procedures, and customer service best practices.
Assisted in scheduling staff shifts to optimize coverage during peak hours and maintain efficiency.
Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.