To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Entrepreneur
Self-employed
05.2015 - Current
Devised processes to boost long-term business success and increase profit levels.
Mapped income generating strategies to grow revenue.
Established a successful startup by researching market opportunities, creating a business plan, and securing funding.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Resolved problems, improved operations and provided exceptional service.
Excellent communication skills, both verbal and written.
Delivered services to customer locations within specific timeframes.
Conducted research to answer questions and handle issues using multiple systems and resources.
Logistics Account Executive
Total Quality Logistics
08.2023 - 01.2024
Researched potential clients and markets to prepare for appointments.
Demonstrated strong organizational and time management skills while managing multiple projects.
Pursued existing and potential customers by phone, email and text message to generate leads and close sales.
Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
Provided exceptional customer service by promptly addressing inquiries and resolving issues related to shipments or account management.
Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
Negotiated favorable shipping rates with carriers, resulting in significant cost savings, leaving us with a higher profit margin.
Performed cold-calling and follow-ups with leads to secure new revenue.
Worked effectively in fast-paced environments.
Gained extensive knowledge in data entry, analysis and reporting.
Excellent communication skills, both verbal and written.
Cultivated interpersonal skills by building positive relationships with others.
Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Project Manager/Owner
XRPL NFT
03.2022 - 10.2023
Achieved project deadlines by coordinating with contractors to manage performance.
Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
HomeGoods
12.2016 - 07.2017
Recommended complementary purchases to customers, increasing revenue.
Assisted in the development and implementation of marketing initiatives to promote store events and special promotions.
Helped customers locate products and checked store system for merchandise at other sites.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Managed efficient cash register operations.
Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.