Experienced multi-unit leader with impressively strong background in strategic planning, staffing strategy, P&L management, and operational execution across geographically dispersed locations. Skilled in driving sales growth, process improvements, enhancing customer experience and operational efficiencies in merchandising and inventory control.
Overview
17
17
years of professional experience
Work History
Personal Caregiver
Family Medical Support
Phoenix, AZ
05.2025 - 01.2026
Provided full-time caregiving support for a family member during medical recovery. Short-term commitment completed.
District Manager
Leslie's Pool Supply & Service
Phoenix, AZ
01.2022 - 05.2025
Directed operations, merchandising, and financial performance across 17+ retail locations spanning multiple districts. Led talent acquisition, leadership development, and operational execution initiatives while partnering with corporate teams to enhance customer experience and operational standards.
Oversaw full P&L accountability, staffing strategy, and operational execution across geographically dispersed stores.
Partnered cross-functionally with HR, marketing, and service operations to drive organizational initiatives and performance improvements.
Developed leadership bench strength through coaching, performance management, and succession planning initiatives.
Established performance metrics for store managers to track progress towards company goals and objectives.
Led regular team meetings to communicate updates, share best practices, and foster a collaborative work environment.
District Manager
Family Dollar
Casa Grande, AZ
05.2019 - 01.2022
Managed district-level retail operations with accountability for financial performance, compliance, staffing, inventory management, and merchandising execution across multiple store locations.
Led operational initiatives focused on payroll efficiency, shrink reduction, and merchandising accuracy.
Strengthened leadership capability across stores through structured coaching and performance accountability.
Collaborated with cross-functional teams to streamline inventory management processes, reducing operational inefficiencies.
Analyzed sales data and market trends to inform strategic decision-making and drive business growth.
District Manager
Sportsman's Warehouse
Sheridan, CO
04.2012 - 05.2019
Progressively promoted through leadership roles with responsibility for multi-store performance, staffing, inventory control, and operational compliance across multiple states.
Developed high-performing teams through leadership coaching and succession planning.
Executed merchandising and operational initiatives that improved sales performance and customer experience.
Oversaw daily operations and performance of multiple retail locations to ensure consistent service quality.
Developed and implemented training programs to enhance staff capabilities and improve customer engagement.
Managed budget development process for the district, allocating resources effectively to drive growth while remaining fiscally responsible.
Store Manager
Sports Authority
Englewood, CO
05.2009 - 04.2012
Led flagship retail store operations with full accountability for sales performance, staffing, merchandising execution, and operational standards.
Managed budgets and controlled expenses, contributing to overall profitability of the store.
Recognized for maintaining exceptional store standards and operational discipline during corporate visits and performance reviews.
Led daily store operations, ensuring optimal customer service and satisfaction.
Trained and mentored staff, fostering a collaborative team environment.
Education
Colorado State University
Skills
Reduced employee turnover by 77% across 19 locations through improved hiring and leadership practices
Increased Store Operational Contribution (SOC) by 20% through targeted process improvements
Improved district in-stock performance to 98%, contributing to $400K in incremental revenue
Reduced shrink by 15%, generating over $500K in additional profit
Decreased payroll costs by 12% through staffing optimization initiatives