Travis Lopez-Olan
Newport,NC
Summary
Dynamic professional with experience at Chick-fil-A, excelling in customer service and problem-solving. Proven ability to enhance customer satisfaction through effective communication and conflict resolution. Skilled in leveraging bilingualism to engage diverse clientele and foster a welcoming environment. Committed to delivering exceptional results in fast-paced settings.
Overview
1
1
year of professional experience
1
1
Certification
Work History
FOH Team Member
Chick-fil-A
Morehead City, North Carolina
09.2023 - 06.2024
- Provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of dining and kitchen areas.
- Engaged with customers to create a welcoming atmosphere.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
Education
Bachelor of Science - Statistics
University of North Carolina At Wilmington
Wilmington, NC05-2029
Skills
- Data analysis
- Statistical modeling
- Microsoft Excel
- Customer service
- Problem solving
- Research methods
- Fluent bilingualism
- Spanish translation
Affiliations
- UNCW Photo Club Member
- ALPFA UNCW Member
- Guitarist
Certification
- ServSafe Handler 2023-2026
- ServSafe Manager 2024-2029
Languages
Spanish
Professional
References
References available upon request.
Timeline
FOH Team Member
Chick-fil-A
09.2023 - 06.2024
Bachelor of Science - Statistics
University of North Carolina At Wilmington