Travis Maynard
Arvada
Summary
Accomplished Lead Budtender at Lova Canna Co, adept in customer service and sales proficiency, significantly enhanced customer satisfaction through expert product recommendations and engaging marketing content. Skilled in staff training and POS system operation, I consistently improved inventory accuracy and fostered a positive, inclusive atmosphere, driving repeat business.
Overview
8
8
years of professional experience
Work History
Lead Budtender
Lova Canna Co
03.2024 - Current
- Enhanced customer satisfaction by providing thorough product knowledge and personalized recommendations.
- Participated in community outreach events representing the dispensary positively within local communities.
- Stayed up-to-date on industry trends and regulations, enabling informed recommendations to both customers and management.
- Assisted with marketing efforts by creating engaging social media content showcasing new products or upcoming dealspromotions.
Manager
It’s a Bodega
07.2021 - 03.2024
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Inventory Control Team Lead
Lightshade
12.2019 - 06.2021
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Increased customer satisfaction with timely processing of orders and accurate fulfillment through diligent oversight of picking and packing processes.
- Maintained up-to-date knowledge of industry best practices in inventory control techniques, consistently applying this knowledge to improve department performance.
Budtender
Sticky Ickys
01.2017 - 12.2019
- Checked guests' photo identification for validity and age requirements.
- Utilized strong interpersonal skills to build rapport with customers, establishing trust and credibility as a knowledgeable resource on cannabis products.
- Sold flowers, concentrates and edibles in fast-paced environment.
- Promoted a welcoming atmosphere by greeting each customer warmly upon arrival, fostering an inclusive environment that encouraged return visits.
Education
Cypress Woods Highschool
Cypress, TX06-2014
Skills
- Strong work ethic
- Customer service expertise
- Staff training and development
- POS system operation
- Sales proficiency
- Product display creation
- Cash handling experience
- Supporting medical patients
- Restocking inventory
- Discussing cannabis
Timeline
Lead Budtender
Lova Canna Co
03.2024 - Current
Manager
It’s a Bodega
07.2021 - 03.2024
Inventory Control Team Lead
Lightshade
12.2019 - 06.2021
Budtender
Sticky Ickys
01.2017 - 12.2019
Cypress Woods Highschool
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