Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Travis Miles

Agawam,MA

Summary

Pharmacy Technician Operations Supervisor with deep experience in sterile compounding, inventory control, and team leadership. Focused on safe pharmacy operations, workflow improvement, and clear communication.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Pharmacy Technician Operations Supervisor

Trinity Health of New England
Springfield, Massachusetts
07.2023 - Current
  • Leadership, oversight, alignment, and standardization for assigned pharmacy area/business line to enhance operational effectiveness. Implements strategic and operational initiatives including new services/programs, revenue enhancement, expense reduction, managed care utilization systems, and strategies. Ensured excellence in quality, safety, service, affordability, and technology through strategic initiatives. Oversaw drug utilization management and coordinated educational activities to support team development.

Lead Pharmacy Technician

Trinity Health of New England
Springfield, Massachusetts
12.2022 - 07.2023
  • Supported technician staff management while filling coverage gaps across all positions. Maintained scheduling and workflow priorities to keep daily operations moving smoothly. Assisted with coverage coordination to help sustain team productivity.

Pharmacy Technician

Trinity Health of New England
Springfield, Massachusetts
12.2006 - 12.2022
  • Compounded sterile and nonsterile preparations following hospital safety standards.
  • Refilled automated dispensing cabinets and managed medication inventory across nursing units.
  • Coordinated with nurses and providers on medication availability and delivery needs.

Education

High School Diploma -

Holyoke High School
Holyoke, MA
06-1995

Some College (No Degree) - Communications

University of Massachusetts, Amherst
Amherst, MA

Skills

  • Medication dispensing
  • Sterile compounding
  • Controlled substance handling
  • Medication safety
  • Ordering and stocking medications
  • Pyxis refilling
  • Inventory management
  • Drug utilization
  • Operational efficiency
  • Pharmacy operations
  • Team leadership
  • Training program development
  • Team collaboration
  • Staff development
  • Attendance oversight

Certification

  • PTCB National Certification #628959
  • Connecticut State Pharmacy Technician License #PTN.0037934
  • Massachusetts State Pharmacy Technician License #PT7081

Timeline

Pharmacy Technician Operations Supervisor

Trinity Health of New England
07.2023 - Current

Lead Pharmacy Technician

Trinity Health of New England
12.2022 - 07.2023

Pharmacy Technician

Trinity Health of New England
12.2006 - 12.2022

High School Diploma -

Holyoke High School

Some College (No Degree) - Communications

University of Massachusetts, Amherst
Travis Miles