Travis Miller
Chino Valley,AZ
Summary
Client-focused Business Manager offering diverse experience in customer service, business management and project coordination. Quickly builds relationships with both new clients and business audiences. Quick-learning with excellent multi-tasking skills and mastery of new technology. Commended for innovation and creative problem-solving to address business challenges.
Overview
24
24
years of professional experience
Work History
Assistant Store Manager/ Sporting Goods Manager
CAL Ranch Stores
08.2022 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Conducted reviews of 4473 forms
- Ensured all form were filled out correctly and within the time the law requires.
- Checked in firearms, ensuring all information was accurate.
- Made sure all employees were trained with the current regulations for firearm sales.
Small Business Manager
Tech Slayers
05.2021 - Current
- Reviewed sales and expense records to make proactive adjustments to policies and procedures.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Paint Shop Technician
Carstar Quality Collision
06.2019 - 05.2021
- Operated tools, equipment and machinery according to prescribed safety procedures.
- Replaced and repaired vehicle parts according to work order instructions.
- Inspected new parts and areas of repair to verify correctness and quality.
- Performed routine maintenance and repairs using hand and power tools to maximize reliability.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Lot Manager
Lamb Chevrolet Cadillac
01.2001 - 06.2019
- Assisted sales and service staff with moving automobiles to keep operations running smoothly.
- Parked vehicles in visually appealing ways to attract customer attention and increase sales.
- Achieved and maintained pristine condition of automobiles on lot and in showroom.
- Added and maintained key tags, inspection decals and window stickers for 300+ vehicles on sales lot.
- Maintained attractive, tidy parking lot for Chevrolet Cadillac dealership.
- Worked with General sales Manager to design intriguing layout for parking lot of vehicles for sale at Chevrolet Cadillac dealership.
- Collaborated with Service Manager to have vehicles ready for lot within 1 week.
- Rendered excellent service to customers and sales staff.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Directed training and retraining of employees to boost performance and enhance business results.
- Assisted in organizing and overseeing assignments, planning and coordinating in-house and outsourced resources.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Education
GED -
Camp Verde High School
Camp Verde, AZ04.2007
Skills
- Business-to-Business Sales
- Customer Outreach
- Sales and Marketing
- Strategic Vision
- Client Relationship Management
- Issue Resolution
Timeline
Assistant Store Manager/ Sporting Goods Manager
CAL Ranch Stores
08.2022 - Current
Small Business Manager
Tech Slayers
05.2021 - Current
Paint Shop Technician
Carstar Quality Collision
06.2019 - 05.2021
Lot Manager
Lamb Chevrolet Cadillac
01.2001 - 06.2019
GED -
Camp Verde High School
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