Travis Misselhorn
Campbell Hill,IL
Summary
Attain employment in a Production environment where I can utilize my advanced manufacturing and quality assurance skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Shop Manager/ Field Work Manager
Misselhorn Welding and Machine, INC.
03.2002 - 01.2025
- 20+ years in mine equipment repair
- Knowledge and ability to work in all aspects of metal fabrication. Welding, Machining, and general repair.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Evaluated employee performance through regular reviews, setting clear expectations, and offering constructive feedback for continuous development.
- Ensured compliance with company policies and local regulations by regularly updating staff on changes or new requirements.
Education
High School Diploma or Equivalent - Genetics, General
Trico
Trico, IL05.2004
Skills
- Customer service
- Employee management
- Health and safety
- Employee motivation
- Task delegation
- Policy enforcement
- Decision-making
- Effective leader
- Operations management
- Staff management
- Delegating work
- Quality assurance
- Business management
Certification
- Emergency Medical Responder, 03/01/22, State of Illinois
- Electrical Card, 12/01/24, State of Illinois, Mine and Minerals, Surface and Underground, State Mining Board
- MSHA Surface Mine Papers
- Contract Supervisor Papers, State of Illinois, Mine and Minerals, State Mining Board
- Crane Operator Certification, 11/01/24, CIC, Certified to operate cranes from 0-75 tons.
- Crane Operator Certification, 03/01/23, Cairo Marine, INC., Certified to operate cranes from 0-75 tons.
Driver License
CDL Class B
Timeline
Shop Manager/ Field Work Manager
Misselhorn Welding and Machine, INC.
03.2002 - 01.2025
- Emergency Medical Responder, 03/01/22, State of Illinois
- Electrical Card, 12/01/24, State of Illinois, Mine and Minerals, Surface and Underground, State Mining Board
- MSHA Surface Mine Papers
- Contract Supervisor Papers, State of Illinois, Mine and Minerals, State Mining Board
- Crane Operator Certification, 11/01/24, CIC, Certified to operate cranes from 0-75 tons.
- Crane Operator Certification, 03/01/23, Cairo Marine, INC., Certified to operate cranes from 0-75 tons.
High School Diploma or Equivalent - Genetics, General
Trico
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