Travis Mulkey
Renton,WA
Summary
Dynamic Valet Captain with Ace Parking, skilled in effective delegation and team management. Enhanced operational efficiency by implementing streamlined procedures, reducing guest wait times significantly. Committed to vehicle safety and exceptional customer service, fostering a positive experience in high-pressure environments. Proven ability to adapt and solve problems swiftly.
Experienced with valet operations, ensuring seamless and efficient service. Utilizes skills in team leadership and customer interactions to enhance service quality. Track record of maintaining vehicle safety and managing high-pressure situations effectively.
Overview
7
7
years of professional experience
Work History
Valet Captain
Ace Parking
09.2024 - Current
- Oversaw daily operations, ensuring efficient vehicle parking and retrieval processes.
- Trained and mentored valet staff, enhancing service quality and operational efficiency.
- Implemented streamlined procedures to reduce wait times for guests during peak hours.
- Monitored inventory of parking supplies and equipment, ensuring timely replenishment as needed.
- Collaborated with security personnel to ensure safe handling of vehicles in high-traffic environments.
Valet Attendant
Ace Parking
05.2018 - Current
- Assisted guests with vehicle parking and retrieval, ensuring timely service.
- Maintained cleanliness and organization of parking areas for enhanced guest experience.
- Learned safety protocols and procedures to ensure secure handling of vehicles.
- Communicated effectively with team members to coordinate efficient operations.
- Adapted quickly to changing environments and guest needs during peak hours.
- Provided excellent customer service by addressing guest inquiries and concerns promptly.
- Followed company policies for vehicle handling and storage to prevent damage.
Education
High School Diploma -
Kentridge Highschool
Kent, WASkills
- Effective delegation
- Team management
- Stress tolerance
- Incident reporting
- Parking management expertise
- Vehicle safety
- Customer service
- Problem-solving
- Punctual and reliable
- Vehicle parking and retrieval
- Customer service and support
Accomplishments
Eagle Scout
- Supervised team of 8 staff members.
Timeline
Valet Captain
Ace Parking
09.2024 - Current
Valet Attendant
Ace Parking
05.2018 - Current
High School Diploma -
Kentridge Highschool