Summary
Overview
Work History
Education
Skills
Languages & Tools
Classes Passed
Websites
Timeline
Generic

Travis Nelson

Willamina,OR

Summary

Motivated IT Technician ready to expand on my technical knowledge and skillset. Offers excellent technical abilities with hardware, software, and applications. Tried and true ability to handle challenging work, with excellent time management skills. Determined software developer valued for driving consistency and quality throughout the software development life-cycle. Committed to producing high-quality, visually appealing, user-friendly software.

Overview

8
8
years of professional experience

Work History

IT Help Desk Technician

DCI
Newberg, OR
07.2023 - Current
  • Maintained inventory of IT equipment and supplies.
  • Installed and configured new hardware, software and peripheral devices.
  • Resolved complex technical problems by researching solutions online or consulting with subject matter experts.
  • Tested and evaluated new technologies for potential implementation within the organization's infrastructure.
  • Updated documentation related to IT procedures and policies.
  • Created user accounts and managed access privileges on networked systems.
  • Collaborated with the technical team to discuss recurring user issues and develop long-term solutions.

Tech Support Representative

DCI
Newberg, OR
04.2023 - 07.2023
  • Provided customer service by answering product and service related questions.
  • Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
  • Maintained knowledge base as well as implemented formatting standards for articles.
  • Properly organized and maintained network directory for knowledge base files and folders.

Independent Software Developer

Self Employed
Willamina, OR
07.2022 - Current
  • Developing a full-stack, mobile first, application with the goal of launching a business.
  • Maintained source control repositories with appropriate branching, issues, and commit messages.
  • Lead and collaborated with team members to ensure project progression.
  • Created application using HTML, CSS, JS, React, JSON, Sequelize, MongoDB, apollo-server, GraphQL, JWT, and Mongoose.
  • Researched market opportunity, Planned, designed, coded, performed continuous debugging, testing, documenting, and maintenance of software application.

Utility

Hampton Lumber Mill
Willamina, OR
07.2022 - 04.2023
  • Determined cuts to obtain highest marketable value from material.
  • Mentored new employees in safety techniques and protective measures.
  • Graded lumber according to nationally recognized standards.
  • Performed routine maintenance on chainsaws, machinery, and infrastructure.

Lead Torchperson

Schnitzer Steel
McMinnville, OR
07.2019 - 07.2022
  • Delegated work load under temperature extremes and logistical constraints.
  • Managed batch tracking and quality control.
  • Demonstrated leadership by making improvements to work processes and training
  • Kept team on track by assigning and supervising activities and giving constructive feedback.

CNC Machine Operator

Amerson Precision Sheet Metal
McMinnville, OR
06.2016 - 07.2019
  • Handled operation and maintenance of Amada punch presses and lasers
  • Acquired and maintained a certified status for relevant machinery
  • Debugged, reprogrammed, and troubleshooted machinery and software issues.
  • Used blueprints and 3D models to determine product specifications and plan operational sequences.

Education

Bachelor of Science - Information Technology

Western Governors University
Salt Lake City, UT
07-2026

A+ Certification -

CompTIA
Downers Grove, IL
04-2024

Project + Certification -

CompTIA
Downers Grove, IL
06-2023

Google IT Support Professional Certification -

Coursera
03-2023

Full Stack Software Development Certification - Computer Science And Programming

University of Oregon
Eugene, OR
07.2022

Skills

  • Technical Troubleshooting
  • Hardware Diagnostics
  • Hardware Upgrades
  • Agile Development Methodology
  • Application Development
  • Web Development
  • Performance Analytics
  • Software Testing and Validation
  • Debugging and Troubleshooting
  • Database administration
  • Data Storage and Retrieval
  • Systems administration

Languages & Tools

  • Windows command line
  • Windows PowerShell
  • GitBash
  • linux familiarity
  • Virtual machining
  • HTML5
  • CSS3
  • JavaScript
  • Java familiarity
  • Python familiarity
  • React.js
  • Express.js
  • SQL, MySQL, NoSQL, PostgreSQL,
  • Oracle
  • MongoDB
  • Insomnia
  • Node.js
  • jQuery
  • Jest
  • Git
  • VsCode
  • InteliJ IDEA
  • GitHub

Classes Passed

  • Scripting and Programming - Foundations
  • Introduction to IT
  • Integrated Physical Sciences
  • Web Development Foundations
  • Principles of Management
  • Global Arts and Humanities
  • Applied Algebra
  • Applied Probability and Statistics
  • Data Management - Foundations
  • Composition: Writing with a Strategy
  • Business of IT - Project Management
  • Introduction to Communication: Connecting with Others
  • Critical Thinking: Reason and Evidence
  • Network and Security - Foundations
  • IT Applications
  • IT Foundations
  • Organizational Behavior and Leadership

Timeline

IT Help Desk Technician

DCI
07.2023 - Current

Tech Support Representative

DCI
04.2023 - 07.2023

Independent Software Developer

Self Employed
07.2022 - Current

Utility

Hampton Lumber Mill
07.2022 - 04.2023

Lead Torchperson

Schnitzer Steel
07.2019 - 07.2022

CNC Machine Operator

Amerson Precision Sheet Metal
06.2016 - 07.2019

Bachelor of Science - Information Technology

Western Governors University

A+ Certification -

CompTIA

Project + Certification -

CompTIA

Google IT Support Professional Certification -

Coursera

Full Stack Software Development Certification - Computer Science And Programming

University of Oregon
Travis Nelson