Travis Smith
Indianapolis,IN
Summary
Seasoned, dependable and efficient candidate with management experience. Has had years of success managing multiple priorities while maintaining positive attitude and accuracy. Friendly, open and engages easily with customers leading to regular patrons.
Overview
14
14
years of professional experience
Work History
Assistant Brewer
Deviate Brewing
02.2021 - Current
- Supported marketing initiatives through collaboration on promotional campaigns featuring new or seasonal brews.
- Improved safety standards by closely adhering to proper chemical handling techniques during sanitization tasks.
- Ensured consistent product quality by carefully following standard operating procedures during all stages of brewing.
- Collaborated with head brewer to develop new recipes and improve existing products based on customer feedback.
Managing Bartender
Nippers Bar And Grill
01.2010 - 01.2021
- Trained new bartenders on mixology techniques, customer service standards, and company policies to ensure consistent quality across the team.
- Established rapport with clientele through attentive listening skills and genuine engagement in conversations.
- Addressed customer concerns promptly and professionally, leading to enhanced patron loyalty and repeat business.
- Simultaneously handled customer, team, and business needs while avoiding unnecessary delays or errors.
- Kept bar presentable and well-stocked to meet customer needs.
- Ensured compliance with local health codes and liquor laws by maintaining a clean and safe establishment at all times.
Education
High School Diploma -
Jay County High School
Portland, INSkills
- Wine and liquor knowledge
- Quality Control
- Brewing Techniques
- Time Management
- Customer service expertise
- Safety awareness
Timeline
Assistant Brewer
Deviate Brewing
02.2021 - Current
Managing Bartender
Nippers Bar And Grill
01.2010 - 01.2021
High School Diploma -
Jay County High School
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