Summary
Work History
Education
Skills
Timeline
Generic

Travis Sonnier

Abbeville ,Louisiana

Summary

my name is travis sommier. i am 38 years old. i currently work at amazon and mcdonalds. ive worked mcdonalds off and om almost 10 years and amazon for almost 3 months. im married 4 years now. i graduated from beau chene high school 2006. im originally from sunset louisiana and currently living here in abbeville louisiana.

Work History

Warehouse Worker

Amazon
Abbeville Louisiana
03 2025 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Consistently lifted materials weighing as much as 49 pounds.

Manager

McDonald's
Abbeville Louisiana
07 2015 - Current
  • Accomplished multiple tasks within established timeframes.
  • Managed and motivated employees to be productive and engaged in work.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Controlled costs to keep business operating within budget and increase profits.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Improved marketing to attract new customers and promote business.
  • Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
  • Improved safety procedures to create safe working conditions for workers.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Streamlined project delivery processes, significantly reducing time to market for new product launches.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Cashier

Walmart
Abbeville Louisiana
07 2021 - 11 2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Built relationships with customers to encourage repeat business.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Assistant Store Manager

Family Dollar
Erath Louisiana
11 2023 - 02 2024
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Developed a loyal customer base through personalized interactions, increasing repeat business in-store visits.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.

Host

IHOP
Carencro louisiana
07 2011 - 09 2013
  • Answered customer questions about hours, seating, and menu information.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
  • Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Contributed to team success through effective communication and cooperation with coworkers and management.
  • Consistently upheld company standards and policies, contributing to a positive reputation for the establishment among guests and peers.
  • Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.

Wireless Sales Associate

TROC Global
Abbeville Louisiana
03 2021 - 10 2021
  • Increased monthly sales [Number]% by recommending seasonal buy one get one sales, rebates and limited time offers.
  • Resolved account issues promptly by collaborating with support teams as needed, resulting in higher overall satisfaction ratings from customers.
  • Maintained accurate records of sales and customer information.
  • Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Adapted quickly to new products and promotions, leveraging this knowledge to drive sales and create compelling product presentations for customers.
  • Managed multiple tasks simultaneously while maintaining attention to detail and excellent time management skills.
  • Demonstrated proficient product knowledge to customers and provided detailed product information.
  • Demonstrated expert knowledge of wireless products, plans, and features to effectively address customer needs.
  • Maintained a clean and organized sales floor for an inviting shopping environment, resulting in higher foot traffic and sales.
  • Built rapport with clientele through active listening skills, understanding their unique requirements, and offering tailored solutions accordingly.

Wireless Sales Associate

Premium
Abbeville Louisiana
11 2023 - 01 2024
  • Maintained accurate records of sales and customer information.
  • Delivered exceptional customer service by quickly addressing concerns or inquiries, maintaining a high level of customer retention.
  • Achieved consistent monthly sales goals with effective upselling of accessories, warranties, and additional services.
  • Activated both contract and pre-paid wireless phones for [Number] customers per month by inserting new SIM cards and batteries, restoring content and establishing new payment accounts.
  • Enhanced overall store performance by consistently meeting individual targets as well as contributing to team goals.

Education

Sportscasting - Communication

Full Sail University
05.2027

Skills

  • Improvement initiatives
  • Mathematical calculations
  • Financial Management
  • Strategic planning
  • Coaching and mentoring
  • Job inspections
  • Budgeting
  • Key Performance Indicators
  • Verbal and written communication

Timeline

Warehouse Worker

Amazon
03 2025 - Current

Manager

McDonald's
07 2015 - Current

Cashier

Walmart
07 2021 - 11 2023

Assistant Store Manager

Family Dollar
11 2023 - 02 2024

Host

IHOP
07 2011 - 09 2013

Wireless Sales Associate

TROC Global
03 2021 - 10 2021

Wireless Sales Associate

Premium
11 2023 - 01 2024

Sportscasting - Communication

Full Sail University
Travis Sonnier