Travis Thompson
Troy,NY
Summary
Dedicated and skilled IT networking professional with hands-on experience in network design, installation, and troubleshooting. Seeking a position in a dynamic organization where I can contribute my technical expertise and problem-solving abilities to optimize network performance.
Overview
7
7
years of professional experience
Work History
Cable Technician
Spectrum Technician
Schenectady, NY
09.2022 - Current
- Designed scripts for static IP address allocation, improving network management and efficiency.
- Installed and maintained coaxial cables for high-speed network connections.
- Constructed Cat 5 and Cat 6 Ethernet cables to enhance network reliability and speed.
- Conducted punch down procedures on 66 blocks to ensure secure and organized phone management.
- Prepared phone line cables to support communications systems within the network.
- Set up access points, enhancing wireless connectivity throughout the site.
- Diagnosed and resolved internet connectivity issues, ensuring minimal downtime.
- Programmed routers and collaborated with switches to optimize network performance.
- Identified responsible to troubleshoot speed issues, implementing solutions to enhance user experience.
Cable Technician
Optimum Technician
Bronx, NY
09.2019 - 2022
- Managed service calls for up to seven customers daily, ensuring prompt and effective solutions.
- Diagnosed and resolved customer issues, coordinating follow-up services as needed.
- Executed the installation of copper cabling by drilling holes and routing cables throughout customers' homes.
- Ensured timely arrival at customer locations to deliver service within specified time frames.
- Performed safe ladder climbs to install aerial cables and maintain high safety standards.
Education
Associate of Science - Computer Information Systems
Monroe College
New Rochelle, NY01.2018
Certificate - Cisco Introduction To Network Cabling Certified
Monroe College
Bronx, NYSkills
- Configured and optimized access points to enhance network connectivity
- Executed troubleshooting protocols to resolve internet connectivity issues efficiently
- Configured routers and managed interactions with network switches to optimize network performance
- Diagnosed and resolved network speed issues to enhance overall performance
- Developed scripts for configuring static IP addresses to enhance network stability
- Expertly managed installation and maintenance of coaxial cable systems
- Engineered and assembled Cat 5 and Cat 6 Ethernet cables to ensure high-speed connectivity
- Executed punch down operations for 66 blocks, ensuring precision and efficiency
Timeline
Cable Technician
Spectrum Technician
09.2022 - Current
Cable Technician
Optimum Technician
09.2019 - 2022
Associate of Science - Computer Information Systems
Monroe College
Certificate - Cisco Introduction To Network Cabling Certified
Monroe College