Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
7a
Travis Van Horn

Travis Van Horn

Lake View,NY

Summary

Dynamic and dedicated worker with experience at Chick-fil-A, excelling in guest relations and team collaboration. Recognized for enhancing customer satisfaction through personalized service and effective communication. Also, proficient in power tools and plant identification, demonstrating a teachable disposition and a commitment to excellence in every project.

Overview

1
1
Certification

Work History

Chick-fil-A Front of House Member

Drake Rabon, Chick-fil-A
08.2024 - Current
  • Remembered, recited and promoted variety of menu items.
  • Cultivated strong relationships with returning guests by remembering their names and preferences, to create personalized experiences.
  • Trained new employees on company policies, menu offerings, and service standards to ensure consistent guest experiences across the team.
  • Proactively addressed guest concerns or complaints by listening attentively, empathizing with their situation, and offering appropriate solutions.
  • Coordinated with back-of-house staff during peak hours to ensure timely food delivery while maintaining a pleasant demeanor under pressure.
  • Collaborated with fellow front of house members to create a cohesive atmosphere that fostered teamwork and excellence in service delivery.

General Landscaper

Mr. Glamuzina, Neighbor
05.2021 - 09.2024
  • Increased customer satisfaction with consistent communication throughout the project life cycle from planning to final walkthroughs.
  • Operated Tractor
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Removed debris and waste from outdoor areas.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.

Education

GED -

Homeschool
Lake View, NY
06-2025

Skills

  • Patience and composure
  • Team player mentality
  • Guest relations
  • Professional appearance
  • Teachable disposition
  • Power tool proficiency
  • Plant identification

Certification

  • Certified Trainer, Chick-fil-A - Aug 2024, Present

Interests

  • Enjoy participating in various sports, and weight training for overall physical and mental well-being
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Gardening
  • Plant and Tree propagation and care
  • DIY and Home Improvement
  • Stand-up Paddleboarding (SUP)
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail
  • Experimenting with different creative mediums, like woodworking, painting, and sculpting, to expand skills and techniques
  • Enjoy hobbies that combine physical activity with outdoor exploration
  • Reading
  • Running
  • Backpacking and Hiking
  • I like working with my hands and fixing things

Timeline

Chick-fil-A Front of House Member

Drake Rabon, Chick-fil-A
08.2024 - Current

General Landscaper

Mr. Glamuzina, Neighbor
05.2021 - 09.2024

GED -

Homeschool

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